Assistant General Manager
Listed on 2026-07-16
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Management
General Management, Operations Management, Business Administration, Administrative Management
Assistant General Manager
As an Assistant General Manager, you will provide support to the General Manager, which includes assisting homeowners and other administrative duties to ensure we deliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents.
Compensation: $60,000-$70,000 annually
First Service Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, certifications, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Essential Duties:
- Assist the General Manager in addressing resident inquiries, resolving issues, and maintaining positive relationships.
- Collaborate with the community manager and board of directors to manage the community's business affairs.
- Ensure compliance with governing documents, policies, and applicable laws.
- Coordinate and supervise community maintenance activities, including inspections, repair requests, and preventative maintenance.
- Assist in managing vendor contracts and services, ensuring compliance and quality of work.
- Support the preparation and management of the community's annual budget, financial statements, and reporting to the Board.
- Participate in planning, organizing, and facilitating Board meetings and annual membership meetings.
- Contribute to fostering a sense of community and enhancing resident satisfaction through social events, programs, and activities.
- Maintain accurate records, documentation, and community-related data.
- Stay updated on industry trends, best practices, and legal requirements related to community management.
- Assist with establishing and maintaining and building a calendar indicating all community & association activity.
Education and Experience:
- 2+ Years of customer service experience required.
- High School diploma or equivalent preferred.
- CAM Preferred
Supervisory Responsibilities:
- The Role manages (3) active Committees; ARC, Covenants, Community Standards- and also supervises (5) front desk staff.
Knowledge and
Skills:
- Strong interpersonal and communication skills, with the ability to build positive relationships with residents and vendors.
- Excellent problem-solving and conflict-resolution abilities.
- Proactive mindset, able to identify and address issues before they escalate.
- Self-motivated and able to work independently with minimal supervision.
- Strong organizational and time management skills.
- Able to prioritize and adapt to changing demands.
Work Location:
North Las Vegas, NV
What We Offer:
- 10 company paid holidays
- Medical, dental, vision
- HSA and FSA
- Company-paid life insurance and Employee Assistance Plan
- Supplemental life, disability, accident, critical illness, hospital indemnity
- Identity theft, legal services
- Pet insurance
- 401(k) with company match
About Us:
First Service Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with First Service Residential.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and…
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