Crew Chief

Job Title

Crew Chief

2583 Windmill Parkway, Henderson, NV 89014

$15.76 - $16.76 per hour

Employee

Full time

Embark on a rewarding career journey with us today as Crew Chief!

• 401K plan with company match
• Biweekly Bonus Incentives
• Career advancement opportunities
• Daily Pay
• No need to pay for tools
• Employee Discount
• Employee Referral Bonuses
• Fleet Referral Bonuses
• Medical/dental/vision insurance benefits
• Perk Spot Platform provides access to special employee discounts on travel, electronics, concerts, etc.
• PTO after 180 days
• Spot bonuses through our internal rewards program
• Uniforms paid for and laundered

As a Crew Chief, you’re an important part of our management team, focused on giving top‑notch service to customers. You’ll team up with the General Manager to guide the crew, keep things running smoothly, and boost sales. Crew Chiefs receive training for different jobs and can move up within the company. Join us for leadership experience and career growth.

• Work directly with the General Manager to ensure consistent revenue growth through increased guest count and lead measures such as core sales mix, Multi Care, and Core Plus.
• Coach and execute excellent customer service while creating an exceptional guest experience.
• Set a positive example as a leader while building team engagement and efficiency.
• Develop teammates by leveraging our internal training program and providing ongoing guidance, coaching, and direction.
• Ensure our quality control measures and processes are followed consistently.
• Carry out other duties and projects such as inventory, cash handling, guest issues, and concerns, and collaborate with the District Manager on critical initiatives.
• Assist the General Manager with budgeting, sales forecasts, financial performance, and expense controls.
• Provide clear and detailed direction to the team consistently.
• Ensure the service center is clean, safe, and presentable per the Guide to Excellence (GTE).
• Guide and mentor automotive technicians and CSAs.
• Perform opening and closing duties when the General Manager is off.
• Assist in building and maintaining an engaged workforce that reflects customer volume and business needs.
• Lead daily team huddles and store meetings, setting the direction for achieving business goals.
• Manage inventory and product orders that meet business needs.
• Adhere to and hold others accountable for all rules and regulations maintaining a safe and productive work environment.
• Assist guests with their questions and needs, in person, electronically, or via telephone.

• One to three years of retail management experience (professional automotive experience not required).
• Exceptional oral and written communication skills.
• A proven leader who can inspire and motivate diverse groups.
• Sound business sense and comprehensive understanding of the retail industry.
• Ability to analyze, comprehend, and recommend financial objectives that increase sales and service results.
• A positive, helpful attitude and professional conduct and appearance at all times.
• Energized by a fast‑paced, flexible, high‑performance retail environment.
• Guest‑First mindset.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Physical ability to stand on hard surfaces and lift up to 50 pounds.
• Comfortability with hot and cold temperatures, loud noises, and exhaust fumes.
• Ability to perform all other duties as assigned or needed.
• At least 18 years of age.
• Legally authorized to work in the U.S. without sponsorship now or in the future.

We’re proud to be an equal‑opportunity employer and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. At TCC, we know that diversity makes us stronger and are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging.