Quality Assurance Assistant

Job Overview

DSV - Global transport and logistics

DSV is a global leader in transport and logistics, providing a full range of services worldwide. We have over 80 countries and a focus on quality, safety and innovation.

Location: USA – Henderson, Bermuda Rd.

Division: Solutions

Title: Quality Assurance Assistant

Time Type: Full Time

Position Summary: Responsible for ensuring accurate centralized data capture, performing product inspection and audits, shipping distribution inspections, sampling and testing operations, and minimizing down time by reducing production rework and recalls.

• Advise operators on escalation procedures
• Document inbound and trailer defects (photos, initial report, enter data into Damage Reduction Database, emails to appropriate distribution lists)
• Report and follow‑up on all inbound and trailer defects (return, rework, accessorial)
• Distribute WPPS and procedure updates
• Conduct shift training on Quality, rework projects, standard updates & procedure updates
• Assist in managing rework projects
• Safety liaison – incident reporting, follow‑up, investigations
• Perform quality checks
• Release product when required
• Perform root cause analysis and action plans for QIs
• Act as a contact for Pest Control in lieu of Quality Manager
• Conduct shift audits
• Monitor operators for compliance with standard
• Maintain a clean and safe work environment
• Follow all SOP and safety guidelines
• Maintain a high level of quality in work performed
• Perform other duties as assigned

• High school diploma or equivalent required; preferred 3-6 years of experience
• Proficient in MS Office
• Effective written and oral communication skills
• Good interpersonal skills
• Senior level position – capable of performing essential functions with or without reasonable accommodation
• Must be able to pass any federal/state/local government, airport, or company‑required background checks, clearances, and/or drug and alcohol tests

Assignments are complex, requiring judgment, initiative, and creativity. Employees interact regularly with peers and management, handle complex scope and discretion, and influence corporate operations and fiscal health.

DSV is an equal‑employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at  DSV reserves the right to defer or close a vacancy at any time.