Office Call Quality Analyst Coaching
Job in
Henderson, Clark County, Nevada, 89077, USA
Listed on 2026-06-02
Listing for:
OnPoint CX Solutions LLC
Full Time
position Listed on 2026-06-02
Job specializations:
-
Quality Assurance - QA/QC
Job Description & How to Apply Below
OnPoint CX Solutions LLC is seeking a Quality Assurance Call Monitor in Henderson, NV to enhance customer experience by reviewing agent calls and ensuring compliance with quality standards.
This full-time role requires strong listening skills, attention to detail, and the ability to work in a fast-paced environment. You will monitor calls and prepare reports while collaborating closely with supervisors to improve agent performance. Opportunities for growth and performance bonuses are available.
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