Sous Chef - Bake Shop

Overview

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

Additional responsibilities may be assigned as needed:

• Serve as assistant to the Executive Chef and assume full responsibility for kitchen operations in their absence
• Administer disciplinary actions under the direction of the Executive Chef
• Adapt kitchen staff to changes in business volume
• Enforce health department regulations and standards
• Observe each employee at least once per shift to ensure duties meet Executive Chef’s specifications
• Ensure compliance with dress code and appearance standards
• Assist the Executive Chef with daily specials and banquet preparations
• Maintain a daily production inventory
• Monitor food preparation methods, portion sizes, and garnishing standards
• Support cooking and care of meats and complex dishes during peak service periods
• Provide courteous and friendly service to all staff

• Oversee daily operational activities to ensure efficiency, consistency, and adherence to company standards
• Monitor workflows and task execution to maintain quality and timeliness across assigned areas
• Coordinate with team members to support smooth collaboration and resolve operational issues as they arise
• Ensure compliance with safety, sanitation, and organizational policies
• Maintain readiness of work spaces and resources to support ongoing and upcoming tasks
• Provide guidance and support to staff, fostering a positive and productive work environment
• Communicate effectively with leadership regarding operational updates, challenges, and resource needs
• Lead by example in professionalism, customer service, and adherence to company values

• Must be at least 21 years of age
• High School Diploma or GED required
• 3 to 5 years of experience in a high-volume hotel kitchen
• Strong organizational and communication skills
• Proficient in basic math
• Maintains confidentiality of sensitive information
• Presents a professional, pleasant, confident, and well-groomed appearance
• Works effectively with co-workers, other departments, and customers
• Fully understands and adheres to company and departmental policies and procedures
• Proficient in reading, writing, and verbal communication in English

• Ability to apply common sense and sound judgment to carry out written, oral, or diagrammed instructions
• Strong problem-solving skills in standardized situations involving multiple variables
• Capable of making quick decisions under pressure while maintaining guest satisfaction and safety
• Able to assess situations and respond appropriately to guest needs, operational challenges, or unexpected events
• Demonstrates logical thinking and adaptability in a fast-paced, high-volume environment
• Must be able to prioritize tasks and manage time effectively during peak business hours
• Ability to interpret and follow company policies, procedures, and regulatory guidelines
• Maintains professionalism and discretion when handling sensitive or confidential information

• Must qualify for all licensing and permit requirements as mandated by federal, state, and local regulations
• Valid Clark County Health Card required

• Regularly required to stand for extended periods and use hands to handle tools, equipment, and objects
• Frequently required to reach with arms, speak clearly, and actively listen in a fast-paced environment
• Visual acuity required, including close vision, color differentiation, and peripheral awareness
• Ability to lift and move:
  Up to 30 lbs regularly;
  Up to 50 lbs…