Cashier - Deli Part Time

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

to discover how we empower team members to grow, thrive, and advance in their careers.

• Provide quality customer service to both internal and external guests by specifically maintaining established quality standards for timely food delivery.
• Demonstrate and practice the three steps of service to both external and internal guests: a warm, friendly greeting, anticipating and complying with guest needs and providing a sincere farewell by saying, “Thank you,” and “Good bye.”
• Complete guest training to ensure understanding of the M Resort service standards.
• Comply fully with all state and federal food and beverage laws and requirements.
• Maintain quality service standards for friendliness, timeliness, presentation, sanitation, and safety.
• Anticipate the needs of internal and external guests to deliver the expected quality of products and services.
• Provide a safe working environment in accordance with OSHA standards and maintain a clean and organized accident‑free work area.
• Take ownership of a guest complaint and follow through until resolution is achieved.
• Apologize and resolve guest issues by achieving instant guest satisfaction.
• Resolve guest complaints and ensure the guest does not leave unhappy.
• Provide uncompromising levels of cleanliness.
• Provide exceptionally friendly service by smiling and maintaining eye contact while “on stage” performing the job.
• Serve as an ambassador of the M Resort inside and outside of the workplace. Always speak positively, with no negative comments.
• Answer guest inquiries promptly and accurately.
• Escort customers to the desired location rather than just pointing out directions to another area of the casino.
• Ensure proper usage of casino property to prevent damage or unnecessary wear and tear. Protect the assets of the casino.
• Correct and respond promptly to any errors in food or beverage orders.
• Maintain the security and balance of the cash bank and return the bank in good order to authorized personnel after the work shift.
• Report any shortages to the supervisor that occurred during the shift and repay any shortages.
• Must provide courteous and friendly service to all guests and staff.
• Perform related work as requested.

The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements inherent in this job.

Fast food, cash register and cash handling experience.

N/A

Ability to present self in a professional, pleasant, confident and well‑groomed manner. Skill in establishing and maintaining effective working relationships with guests and staff. Ability to perform basic math. Full knowledge and understanding of company and department rules, policies and procedures. Ability to read, write, and communicate verbally in English.

Clark County Health Card

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sports book and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

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Equal Opportunity Employer