DELI​/SERVICE CLERK

Overview

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998.

Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow.

If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family!

• Demonstrate the ability to create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Assist the department manager in reaching sales and profit goals established for the department and monitor quality assurance standards.
• Adhere to company core values including respect, honesty, integrity, diversity, inclusion and safety.
• Operate and participate in department activities in a manner consistent with company policies and standards.

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math: counting, addition, and subtraction.
• Current food handlers permit once employed.
• Must be able to meet the minimum physical demands of the position.
• Must be 18 or older.

• High school diploma or equivalent.
• Retail experience.
• Second language: speaking, reading and/or writing.
• Ability to create an environment that makes customers feel welcome, important and appreciated by answering questions about products sold within the department and store.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Slice deli meats and cheeses to customers  requests using proper deli equipment.
• Offer samples and recommend products to customers.
• Inform customers of deli/bistro specials and recommend items to meet customer needs.
• Use all equipment in the department according to company guidelines.
• Check product quality to ensure freshness; review sell-by dates and take appropriate action.
• Label, stock, sign, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all local, state, and federal health and civil code regulations.
• Comply with all state, county and local weights and measures laws and labeling requirements.
• Observe scheduled shift operating hours.
• Meet customers  needs by maintaining a clean, attractive and friendly department.
• Keep refrigerated coolers, store shelves, and other displays fully stocked and conditioned at all times according to tag allocation or department standards.
• Prepare salads, entrées, and meals; assemble party trays to company standards.
• Perform cashier functions.
• Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are followed.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk or issues, including robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.