Sales Associate - Discount

POSITION OBJECTIVE

The Sales Associate supports Management in promoting a customer‑ and product‑focused sales culture, ensuring a great customer experience and maximizing profitability. They uphold core values in all store operations.

• Drive for Results
  • Meet company sales goals through effective sales techniques and product knowledge.
  • Recommend merchandise selections or help locate/obtain merchandise based on customer needs.
  • Maintain knowledge of current sales and promotions; uphold pricing and visual standards.
  • Maintain standards in merchandise handling, presentation, loss prevention, and other duties as directed.
  • Participate in visual directives including monthly store sets and zone maintenance.
• Customer Experience
  • Model MAPS principles and provide a cohesive omni‑channel experience.
  • Resolve customer concerns promptly.
  • Ensure a fast and efficient register experience and stay current on payment, coupon, return, exchange, and security policies.
  • Reinforce buying decisions at checkout and achieve add‑on goals including gift‑card sales.
  • Enroll clients in reward program.
  • Build and maintain a solid customer following through clienteling and wardrobe management.
  • Stay informed on product fit and style assortment in store and online.
  • Maintain consistent client communication through customer book usage.
• Operational Excellence
  • Support replenishment activities to keep the store stocked.
  • Assist with locating fulfillment.
  • Assist with visual directives such as floor sets, window changes, signage placement, etc.
  • Assist with boutique cleanliness and organization.
• Teamwork and Growth
  • Promote an inclusive, collaborative approach to problem solving.
  • Seek personal development opportunities and solicit feedback.
• Other duties as assigned.
• This position may be found in multiple brands; some duties may vary by brand.

• Retail or sales experience preferred.
• Must be 16 years of age or older.
• Excellent communication and customer service skills.
• Ability to learn or adapt to company technology.
• Strong organizational skills and ability to multi‑task in a fast‑paced environment.
• Ability to communicate with customers, associates, and management.
• Regular attendance essential; flexible schedule, including nights, weekends, and holidays, required.

• Constant walking/standing: 67–100% of an 8‑hour shift.
• Occasional lifting up to 50 lbs.: 1–33% of a shift.
• Frequent climbing: 34–66% of a shift.

Wage range: $12.00 to $15.00 per hour. Actual rate determined based on qualifications.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.