Asset Protection Manager

Job Summary

The Asset Protection Manager (APM) plays a critical role in protecting company assets, team members, customers, and profitability across a defined geographic territory. This leader is responsible for supporting and executing asset protection programs, minimizing shrink and risk, and ensuring consistent safety and security standards in retail and pharmacy operations. The APM conducts internal theft and fraud investigations, including interviewing team members to determine root cause and establishing responsibility consistent with Walgreens Asset Protection standards.

This role partners closely with store, district, and support center leadership, analyzes operational and financial data, and provides strategic asset protection direction to field operations teams. The APM also collaborates with external partners in support of safety, security, and profitability across assigned locations. Success in this role requires strong communication skills, strategic and analytical thinking, cross‑functional collaboration, and the ability to lead in a dynamic, multi‑unit retail environment.

• Lead and implement asset protection strategies across assigned locations
• Investigate internal losses, interview team members, and document findings in accordance with company policies and procedures
• Identify, analyze, and reduce risk to company assets
• Oversee third‑party contract security services in assigned locations
• Partner with store, district, and support center leaders to drive APS goals
• Analyze financial, operational, and shrink data to support asset protection strategies
• Coach and develop team members on best practices to prevent loss
• Ensure compliance with company policies and applicable laws
• Test and implement new asset protection solutions and technologies

• Apply knowledge of federal, state, and local laws as they relate to the rights of team members and non‑employees.
• Proactively identify and report on potential and actual exposure to loss of company assets. Develop means to minimize risk, ensure compliance with company policy, and provide guidance to store personnel on detecting and preventing loss.
• Establish and maintain communication avenues with store and district management, the Asset Protection Solutions (APS) department, key company stakeholders, and outside agencies to ensure that established Asset Protection goals and objectives are being met to minimize loss of profits and achieve comprehensive loss targets.
• Manage third‑party contracted guard force to ensure training on and adherence to policy and procedures, including developing and implementing post orders, training, and scheduling.
• Communicate and coordinate with the Asset Protection Solutions department—including the Asset Protection Managers, Operations Loss Prevention, and other APS staff—to reduce shrink and minimize risk in our stores and corporate facilities. Maintain regular communications with pharmacy and retail operations, and other corporate departments to foster cooperative efforts to prevent or minimize profit loss, including regular discussions, presentations, training, and reports.
• Review budget‑to‑plan and perform financial analysis of asset protection programs across the enterprise in order to recommend and implement cost‑saving initiatives.
• Provide guidance and programmatic oversight to other team members, including but not limited to APS team members in the field.
• Ensure store security objectives are consistently applied based on location needs.
• When applicable, develop and mentor staff through onboarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies; foster a diverse and inclusive workplace.
• Develop and maintain comprehensive knowledge of pharmacy and retail operations policies & procedures, and auditing standards. Maintain an awareness of research and developments in the asset protection field that relate to job responsibilities. Conduct testing of new solutions and lead cross‑functional teams to ensure…