Part time Service team member

Store - VEGAS-HENDERSON, NV

Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience.

• Execute cash handling to standards and provide a fast and friendly checkout experience.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with omni‑channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Complete merchandise recovery and maintenance, including the merchandise return / go back process and general store recovery to ensure a well‑merchandised and in‑stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations.
• Promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
• Cross‑train in Custom Framing selling and production.
• Other duties as assigned.

• Retail and/or customer service experience.

Ability to remain standing for long periods of time, move throughout the store, regularly bend, lift, carry, reach, and stretch. Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.

Total Base Pay Range for this Position: $12.00 - $14.10.

Michaels is an Equal Opportunity Employer.

If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.