Bilingual Retail Sales Associate

Cox Communications is looking for a Bilingual Retail Sales Associate who creates outstanding customer experiences, drives sales, and ensures customers feel special. The role requires evening, weekend, and holiday shifts, and reporting to store leadership.

• Explain and demonstrate product capabilities and offer suggestions based on customer wants and needs.
• Meet or exceed targets regarding customer experience, sales, and retention.
• Assist with the opening and closing of the store retail environment.
• Properly handle cash transactions.
• Engage in workshops, special events, and product demos.
• Support fellow sales agents when needed.
• Continuously expand knowledge of current Cox products and competitor offerings by participating in regular training classes.
• May be required to work in other locations within the same geographical area.

Targeted total compensation of $51,726 per year with high earners averaging over $66,753. The base hourly rate is $17.49, plus monthly targeted commissions of $1,279. A ramp period of up to two months is provided to adjust to commission earnings.

Hourly pay range: $15.29 to $22.88 per hour, varying by location and experience. Eligible for an annual incentive/commission target of $15,348.

• Minimum sixteen hours of paid time off per month and seven paid holidays per year.
• Additional paid time off for bereavement, voting, jury duty, volunteer time, military leave, and parental leave.
• 401(k) with company matching.
• Comprehensive medical benefits.
• Free Internet and other Cox discounted services.
• Tuition reimbursement for academic pursuits.
• Adoption assistance.
• Paid time off for volunteering.
• Childcare and eldercare resources.
• Pet insurance.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

• High school diploma, GED, or up to two years of relevant work experience.
• Ability to meet established sales, retention, and customer experience targets.
• Strong interpersonal and communication skills to sell using a consultative, solutions-based approach.
• Ability to build relationships and adapt to a diverse customer base.
• Ability to multi‑task and prioritize in a fast‑paced team environment.
• Mobility within the store for long periods to greet customers and demonstrate products.
• Computer literacy with a willingness to learn new communication products and services.
• Willingness to work a flexible schedule that includes weekends, evenings, and holidays.
• Ability to lift 25–50 pounds to manage stock room inventory.
• Fluency in Spanish, both written and spoken.

• Some college experience focused on sales, business, and/or management.
• One year of experience in a related field such as sales, retail sales, or service industry.
• Experience selling wireless or mobile products.

EOE, including disability/vets.