Counter Sales Representative - Waterworks

Counter Sales Representative

Ferguson is seeking a Counter Sales Representative to provide excellent customer service and sales support in our retail environment.

• Provide advice to customers regarding the best products to fit their needs.
• Process orders via the order management system.
• Operate cash registers and follow established cash handling procedures.
• Prepare and stage orders for customer pick-up.
• Maintain store appearance and merchandising standards as advised.
• Ensure merchandise is restocked and placed in their respective areas.
• Maintain a safe working environment, including PPE (Personal Protective Equipment).
• Adhere to all safety regulations, including correct usage of PPE; this includes wearing a safety harness with a maximum weight capacity of 400 lbs.

• 2-5 years of customer service experience preferred.
• Experience in Waterworks or Construction is a plus.
• Prior warehouse experience preferred.
• Basic knowledge of products is preferred.
• General computer skills, including knowledge of Microsoft Office applications, required.
• Ability to lift, load, and deliver merchandise.
• General math skills to allow for cash accounting.
• Ability to learn is a must-have.
• Excellent decision‑making and communication skills.
• Pre‑employment drug and background screening required.

Monday through Friday, 7:00AM to 4:00PM, with some overtime as needed.

Pay Range: $15.00–$30.54 per hour. This role is bonus or incentive plan eligible.

• Medical, Dental, Vision, Disability, Life Insurance
• Wellness Programs
• 401(k) retirement savings plan with company match
• Paid time off (vacation, sick, personal, holiday, and parental leave)
• Employee Assistance Programs
• Associate discounts
• Community involvement opportunities
• Opportunities for professional and financial growth and advancement

Ferguson Enterprises, LLC. is an equal employment opportunity employer and a government contractor. We comply with the requirements of 41

CFR
60‑300.5(a) and 41

CFR
60‑741.5(A), prohibiting discrimination against qualified protected veterans, individuals with disabilities, and all other protected classes. Reasonable accommodations are available.