Studio Leader

Benefits

• Employee discounts
• Flexible schedule
• Wellness resources

The Studio Leader (SL) plays a critical role in delivering an exceptional studio experience by driving operational excellence, community building, partnership development, member satisfaction, team development, and sales performance
. This leadership position supports the Studio Manager and Studio Leadership Team in overseeing daily operations, coaching team members, building strong relationships within the local community, and driving membership growth.

The ideal Studio Leader is a community builder, partnership builder, and sales driver
—someone who naturally creates meaningful connections, develops strategic local partnerships, actively generates new business opportunities, and inspires both the team and the community to engage with the studio. This individual should be highly motivated by results while maintaining a genuine passion for wellness, hospitality, relationship building, and creating an exceptional member experience.

• Ensure the consistent delivery of a premium member experience through exceptional service, hospitality, and operational execution.
• Maintain full compliance with all company policies, operational procedures, safety standards, and wellness protocols.
• Maintain and enforce the highest standards of cleanliness, organization, and presentation throughout the studio.
• Oversee daily studio operations, ensuring all sauna suites, red light therapy equipment, amenities, and common areas are consistently clean, properly maintained, fully functional, and presented to company standards.
• Ensure team members consistently complete assigned cleaning and studio maintenance responsibilities and hold the team accountable when standards are not met.
• Monitor and evaluate key performance indicators (KPIs) related to sales, memberships, retention, utilization, and overall studio performance.
• Demonstrate strong leadership, professionalism, and accountability while supporting a positive, results-driven studio culture.
• Maintain a highly organized and detail-oriented approach to operations, ensuring priorities are managed effectively in a fast-paced environment.

• Support the recruitment, onboarding, training, and development of all Guest Experience Representatives and Studio Support team members.
• Provide ongoing coaching, performance feedback, accountability, and growth opportunities for team members.
• Lead by example in delivering outstanding service, professionalism, community engagement, and sales performance.
• Ensure all team members are knowledgeable about services, memberships, products, and wellness benefits.
• Foster a positive, inclusive, and collaborative work environment aligned with the company’s mission, vision, and values.
• Address employee concerns and performance matters professionally and in accordance with company policies.

• Drive studio revenue and membership growth through proactive sales, relationship building, community engagement, memberships, wellness packages, retail sales, upgrades, and promotional offerings.
• Collaborate with studio leadership to develop and execute strategies that achieve or exceed sales goals.
• Monitor daily, weekly, and monthly sales performance and provide coaching to improve results.
• Execute lead generation, prospect follow-up, and member conversion strategies through phone, text, email, and in-person interactions.
• Actively build and nurture the studio’s local community by creating meaningful relationships with members, prospective members, local businesses, and strategic partners.
• Develop and maintain relationships with local businesses, healthcare providers, fitness facilities, apartment communities, hotels, and other strategic partners to increase brand awareness, generate referrals, and support membership growth.
• Proactively identify, establish, and grow strategic partnerships that introduce the studio to new audiences and create ongoing opportunities for referrals, lead generation, and business growth.
• Coordinate and participate in community events, health…