Drop Installation Supervisor

• Plan and direct daily drop installation activities for the assigned crew
• Ensure subscriber drop installations meet company standards, project specifications, and manufacturer guidelines
• Track daily production against grant-mandated and program-specific timelines
• Coordinate scheduling with the Drop Installation Manager
• Conduct quality inspections of completed installations
• Maintain material inventory and staging
• Maintain daily production records, including unit counts, addresses, completion status, exceptions, and rework
• Identify and resolve field-level access, routing, and customer scheduling issues
• Directly supervise and lead the crew in the field
• Train crew members on installation standards, safety, tools, equipment, and customer interactions
• Manage scheduling, time tracking, and daily work assignments
• Provide performance feedback and escal​ate personnel or staffing issues
• Enforce federal, state, and local safety compliance
• Conduct daily safety briefings and ensure PPE and safe work practices
• Ensure compliance with 811 locate requirements, property access protocols, and permitting conditions
• Report incidents, near‑misses, and property damage; participate in investigations and corrective actions
• Serve as the on‑site escalation point for customer concerns
• Coordinate installation scheduling, access requirements, and property restoration
• Ensure work areas are clean and restored to pre-installation condition
• Provide daily production updates and next‑day plans to the Drop Installation Manager
• Maintain installation tracking records in project management and scheduling systems
• Participate in crew and production meetings
• Document and report rework, failed inspections, and quality trends with corrective actions

• High school diploma or GED
• Minimum 2 years of hands‑on experience with fiber optic drop installation or OSP construction
• Minimum 6 months of experience leading or supervising field construction or installation crews, or demonstrated readiness to do so
• Strong working knowledge of fiber optic drop installation methods, materials, and best practices for aerial and buried applications
• Ability to read and interpret construction drawings, splice schematics, and drop assignment maps
• Valid driver's license with a clean driving record
• Ability to travel up to 100% for project assignments
• Proficiency with a tablet or mobile device for daily reporting and production tracking
• Ability to work outside in all weather conditions
• Ability to perform physical labor, including lifting up to 50 pounds, climbing ladders, and working at heights
• Ability to work 40 to 60+ hours per week as project demands require
• Strong interpersonal skills for professional customer and property‑owner interactions
• Preferred:
  Experience with FTTH/FTTP drop installation at scale
• Preferred:
  Familiarity with grant‑funded broadband deployment programs and compliance documentation
• Preferred: OSHA 10‑Hour Construction certification
• Preferred:
  Experience with fiber optic splicing and testing
• Preferred:
  Working knowledge of Microsoft Office, including Excel, Word, and Outlook
• Alignment with Stimulus Technologies core values

Demonstrates expertise in fiber optic drop installation methods and best practices, with strong leadership skills to supervise and train installation crews while ensuring compliance with safety regulations and project specifications.

• Fiber Optic Drop Installation
• Crew Supervision
• Safety Compliance
• Construction Drawing Interpretation
• Production Tracking

• Fiber Optic Installation Methods
• Field Construction Supervision
• Quality Inspection
• Physical Labor
• Installation Scheduling

• Interpersonal Skills
• Customer Interaction

• OSHA 10‑Hour Construction Certification
• Valid Driver's License

• FTTH/FTTP Installation
• Grant‑Funded Broadband Deployment
• Safety Protocols
• 811 Locate Requirements
• Property Access Protocols

• Tablet for Reporting
• Project Management Systems
• Scheduling Systems
• Microsoft Office