Master Plumber

Renuity Home Master Plumber - $110,000-$135,000 Our Vision

The most trusted name in home improvement, providing every homeowner with a seamless journey to a home they love.

Create value for our stakeholders by elevating customer expectations across our industry and consistently delivering best-in-class home improvement services. We accomplish this through tech-enabled innovation, industry-leading talent, and a company-wide commitment to seamless customer experiences.

• Collaborative – We get further, together. We pride ourselves on having the most talented people in our industry, and we expand what is possible through cohesive teamwork.
• Innovative – We challenge industry norms and take intelligent risks to discover better ways to serve our customers.
• Principled – We do the right thing – no matter what. We go to great lengths to ensure our customers, employees and partners have world-class experience and are treated fairly.
• Enthusiastic – We love what we do and the bonds we create with the people around us. Our passion positively influences our customers, colleagues, and partners.
• Value-Driven – We have an unrelenting focus on creating value for our stakeholders. We reward performance that increases the value of our company, and we live in a culture where everyone thinks and acts like an owner.

Most importantly, together we embrace a collaborative spirit to propel all Renuity Divisions to achieve faster growth, greater profitability, and become the most trusted name in home improvement.

The Master Plumber is responsible for overseeing and ensuring the quality installation of KOHLER-brand products that exceed industry standards and our customers’ expectations. The Master Plumber must train and maintain professional behavior at the office and job sites while representing the Renuity brand during the workday.

• Responsible for overseeing all journeymen plumbers as well as all plumbing work related to Renuity Nevada and other states as needed installs.
• Development and creation of Renuity West Services Plumbing handbook.
• Create hire-to-retire practices for all journeymen plumbers. Responsible for recruitment best practices of a niche skillset with our recruitment partner, selection of journeymen plumbers, creation of onboarding best practices, performance development and directly lead the Journeymen team.
• Develop, direct, and train best practice installation processes to be used by Journeymen plumbers, subcontractor plumbers and installers (contractors) in Renuity locations who don’t have Master Plumbers on staff, on basic plumbing services.
• Ensure work is performed in compliance with all applicable plumbing codes and perform testing to ensure proper and safe operation.
• Coordinate with Scheduler on permit processing, inspections and additional follow-up if needed.
• Supervise installation and repair of plumbing systems and fixtures related to the shower and walk-in bath installation, including water heater additions or replacements.
• Oversee Installation of pipe assemblies, valves and fittings including PEX and copper
• Train plumbers on explaining install process to consumers in simple terms to establish trust and confidence with customer.
• Develop processes to help contractors identify plumbing issues that could prevent achieving Renuity’s expected installation standards.
• Plans and prioritizes work to meet commitments aligned with organizational goals.
• Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business and product installation objectives.
• Manages and applies safe systems of work without supervision and provides technical guidance when required.
• Works with full competence to employ customer-oriented behaviors that help journeymen and installers connect with their customers in productive and efficient ways, creating positive, defining moments.
• Works with full competence to employ a systematic process for solving technical issues by identifying the problems and risks involved, then selecting an appropriate solution

• Master…