Technology Field Technician- SITECH

Posted Wednesday, August 26, 2026 at 10:00 AM

Empire technicians are the lifeline to our clients - trained professionals who work on machinery and equipment produced by Caterpillar, one of the leading large-scale mobile machinery manufacturers in the world.

We are seeking seasoned shop and field technicians/mechanics with experience in similar heavy equipment dealerships to join our third-generation, family-owned organization. We have 100+ job openings throughout our 30+ locations in Arizona, Nevada, and parts of Eastern California.

EXPERIENCE:

Required:

• At least six months of related experience in a similar role and environment.
• Ability to speak, read, write, and comprehend English.
• Keep safety as a priority in the work environment.
• Ability to successfully complete a skills assessment. (eTRAIN test)
• Valid driver’s license.
• Own and maintain required personal tools.

Strongly Preferred:

• At least five years heavy equipment technician experience, preferably in a dealership environment.

If offered employment, the specific rate of pay and position grade will be determined based on applicable differentials and the candidate’s level of experience and skill.

JOB DETAILS:

Shift

1st/Day Shift

Location

In-Field

Schedule

Work schedule to be provided by leader.

Salary Range

$21.05 - $27.89 Per Hour

JOB SUMMARY:

Install, troubleshoot, and repair telematics devices and components. Perform software updates and basic troubleshooting. Communicate regularly with internal and external clients regarding the status of scheduled installations, repairs and hardware/software updates.

ESSENTIAL FUNCTIONS:

• Install, trouble shoot, and repair telematics devices. Perform hardware and software updates as necessary.
• Perform basic trouble shooting of digital and analog electronic components, electrical wiring and related mechanical systems.
• Travel to client locations which may include construction, mining and landfill sites.
• Prepare detailed service reports and submit to billing department in a timely manner.
• Maintain company vehicle and equipment in optimal condition. Uphold professional image that reflects positively on the company.
• Travel out of town for days at a time and work evenings and/or weekends as necessary.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards.

ADDITIONAL RESPONSIBILITIES:

• Own and maintain required personal tools.
• Learn and utilize company business systems for research, placing orders, and tracking job related activities.
• Assist Technicians II and III with grade control installations as needed.
• Follow standard operating procedures.
• Perform preventative maintenance duties as needed.
• Schedule own work for maximum efficiency and effectiveness in service planner’s absence.
• Develop client relations that enhance and inspire trust in the company brand.
• Maintain open communications with manager and peers. Communicate with proper individuals to clarify instructions, solve technical related issues, or discuss scope and progress of job.
• Work within and promote corporate values.

KNOWLEDGE

SKILLS AND ABILITIES:

• Strong computer and phone skills to send emails/texts; use Microsoft Office applications; and access and search the internet.
• Ability to utilize a laptop computer to access and maintain work order system, email, order parts, perform software updates, and locate installation and repair data, complete registry editing.
• Ability to learn how to read and interpret electrical system diagrams in order to perform installations and repairs.
• Ability to understand analog and digital sensors and their application and utilization to augment GPS data.
• Ability to learn how to troubleshoot electrical wiring on heavy equipment.
  
  Ability to understand a multi-meter and to test for…