Logistics Coordinator

Job Overview

The Logistics Coordinator must be a fast thinker who thrives in a fast-paced environment. This role will support NRI Operations Department through ownership of shipments for pick-ups and delivery and will provide excellent customer service to internal and external parties. The role supports the routing team in each facility.

The ideal candidate has effective communication and interaction across all levels of the organization including clients. Must be able to multitask, shift priorities as needed, and work independently but also embrace collaboration with a dynamic, positive, and energetic team.

Monday-Friday, 8:00am-4:30pm

$21/hr - $25.50/hr

• Work with Vendor Compliance processes, policies, and procedures to ensure compliance of all shipments.
• Engage with different departments—including Shipping—to prepare shipments by creating labels, Bill of Ladings (UPS, Fed Ex, USPS and other common carrier), schedule shipments and transportation arrangements via small parcel or LTL, ensuring all outbound processes and routing are done per client and customer needs and Service Level Agreements (SLA).
• Maintain grid and facility layout and make recommendations for changes in collaboration with Supervisor/Manager.
• Route all 3rd party orders adhering to retailer routing compliance guidelines.
• Reschedule missed pick-ups, follow up daily with carrier appointments, and run manifests to ensure accuracy.
• Resolve training gaps to minimize routing errors and chargebacks.
• Create and maintain TMS portal credentials.
• Update and maintain retailer routing guide.
• Maintain Recap reports/manifests to ensure accuracy when carrier pick-ups occur.
• Investigate and follow up on lost or damaged product and document and resolve issues between carriers and vendors.
• Quote shipping rates regularly to ensure best economical shipping method.
• Organize and file all BOLs according to vendor and ship date.
• Ensure dangerous goods are shipped according to TDG standards.
• Follow NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP).
• Possibly perform other duties as needed.
• Assist with occasional overtime.

• Proficient technical capabilities, including tier one WMS experience (Aspire).
• Proficient in MS Office Applications.
• Ability to be flexible and adapt to changing priorities.
• Exceptional attention to detail and accuracy in maintaining logistics documentation.
• Demonstrate customer service focus and client communication skills.
• Highly organized, able to prioritize, meet deadlines, and excel in handling multiple tasks.

• At least 1 month of experience as a Logistics Coordinator.
• Proficient with Microsoft Office, specifically Outlook, Excel, Teams, and One Drive.
• Comfortable learning TMS carrier systems, programs, portals, and WMS.
• Physical ability to carry out essential job functions, including lifting up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, tolerating dust, dirt, noise, odors, heat, cold, etc.

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Full Time