Logistics Specialist

Overview

About Us

We are a fast-moving, team-driven logistics organization committed to delivering exceptional service to our customers. We value collaboration, problem-solving, and a positive, can-do attitude. If you're looking for a role where your work has real impact, and you want to grow with a supportive team, then we are the place for you.

Job Summary

We are seeking a detail-oriented and resourceful Logistics Specialist to support our Operations team during the overnight shift. In this role, you will coordinate transportation activities from start to finish, including scheduling, communication, tracking shipments, and managing any urgent requests that may arise overnight. This is a great opportunity for someone who enjoys working independently but still being a part of a team.

Responsibilities

• Schedule and track shipments to ensure on-time pick-up and delivery.
• Communicate with customers, carriers, and drivers throughout the shipment lifecycle.
• Prepare shipment documentation and maintain accurate records in dispatch systems.
• Update load boards and secure reliable carrier partners.
• Negotiate rates with carriers and dispatchers.
• Troubleshoot delays, emergencies, or other overnight issues and provide timely solutions.
• Assist the Customer Support team by completing trailer audits and taking care of alarms when emergencies arise.

Qualifications

• 2+ years of experience in transportation, dispatch, freight brokerage, or logistics (preferred).
• Strong written and verbal communication skills with a customer-first mindset.
• Ability to stay organized, multitask, and prioritize in a fast-paced environment.
• Experience using dispatch software or TMS systems is a plus.
• Strong problem-solving skills and the ability to make quick, confident decisions.
• Proficiency in Microsoft Office tools (Outlook, Excel, Word).

Customer Service

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