Case Manager; RN Registered Nurse NonExempt

Case Manager, Registered Nurse
- Non-Exempt Position Summary

Job Type: Full‑Time Days 8am-4:30pm, will need to work an occasional weekend.

Location:

Maria Parham Health
- Henderson, NC

At Maria Parham Hospital, we prioritize the well‑being of our team so they can provide the highest quality care to others. As a Case Manager, you'll be an essential part of our mission to make communities healthier. You're not just a staff member—you're a valued individual whose compassion and dedication directly impact the lives of those we serve.

Text Angie Abou Zied at  or email at angie if interested or you would like to hear more on this opportunity!

The RN Case Manager is responsible for the coordination of clinical care, quality, and financial outcomes of a designated population of patients. Monitors and manages patient care to promote continuity of care, optimal outcomes, patient satisfaction, cost efficiency, and regulatory compliance. Collaborates with the multidisciplinary team, payors, and community resources; leads discharge planning and utilization review activities.

Director of Case Management

• Consults regularly with nursing staff and the multidisciplinary team to evaluate patient status and appropriateness of care, including admission, length of stay, transfers, and discharge.
• Monitors patient and family satisfaction; responds to questions and complaints from patients, families, and payors.
• Leads and coordinates discharge planning, including patient transfers to other facilities and referrals to community resources; provides discharge education.
• Performs chart reviews to identify and address issues related to service delivery, patient outcomes and satisfaction, compliance, cost, and reimbursement.
• Communicates effectively with providers, payors, and ancillary services to remove barriers and ensure timely care progression.
• Accurately documents case management activities, plans, and outcomes.
• Participates in performance improvement and required continuing education.
• Supports department operations by working alternate shifts/units as needed; may be assigned on call.
• Performs other duties as assigned.

• Patient Populations Served:
  Neonate, Infant, Early Childhood, Late Childhood, Adolescent, Young Adult, Middle Adult, Older Adult.
• Protected Health Information Accessed:
  Demographic, Clinical, Insurance, Financial, Complete Medical Record.
• Exposure:
  Occupational exposure to blood borne pathogens may be present.
• Physical Requirements (typical):
  Frequent keyboard data entry, sitting, standing, walking, and repetitive hand/arm movements; occasional kneeling, squatting, pushing/pulling and lifting/carrying up to 25 lbs; rare climbing or running.
• Vision demands include near/far vision and depth perception (constant); color distinction frequent; smell and taste rarely required.

Supporting and rewarding our team is essential to the care we provide. In addition to competitive base compensation, this full‑time day shift position includes:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Plan
• Generous Paid Time Off (PTO)
• PTO Cash‑Out Opportunities
• PTO Donation Program
• Tuition Reimbursement (for qualifying candidates)
• Employee Assistance Program – support for mental, physical, and financial wellness
• Employee Recognition and Awards Programs
• FREE parking and more. Because your experience matters.

• Associate's degree in nursing required.
• Bachelor's degree in nursing preferred.
• Minimum
  
  Work Experience:
  
  5 years recent acute care hospital experience required; supervisory experience preferred; hospital case‑management experience strongly preferred.

• Current RN license in state of practice.
• BCLS required.

• Critical thinking skills, decisive judgment, and the ability to organize and prioritize workload to meet deadlines with minimal supervision.
• Must possess excellent interpersonal skills to interact with all levels of healthcare providers, support staff, and third‑party payors where appropriate.
• Excellent computer skills.
• Requires a working knowledge of community resources and utilization/quality review…