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Social Worker - First​/Emergency Intake​/Child Care

Job in Henderson, Vance County, North Carolina, 27537, USA
Listing for: Vance County, NC
Full Time position
Listed on 2026-07-05
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 35000 - 55000 USD Yearly USD 35000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Social Worker I - Work First/Emergency Intake/Child Care

This position is open until filled.

The Human Resources Office is unable to provide status updates by telephone.

The salary range is listed above. Starting salary will depend on qualifications and experience.

Primary Purpose of Organizational Unit

The Work First program is designed to assist families with job related services in order to become independent from cash assistance. Services include transportation, child care, cash assistance, and other supportive services to increase the family’s chances of becoming economically independent. Duties also include administering crisis energy programs to the general public, wherein clients in crisis apply for assistance with water, gas, electricity, prescription medicine, and the like, in order to alleviate a temporary situation beyond their control.

The scope of Vance County’s Work First program has changed, and requires the workers to be flexible and adaptable in order to provide the best and most comprehensive services to clients who come to Social Services for assistance. This includes, but is not limited to, clients who are seeking assistance as a result of domestic violence, homelessness, or child welfare involvement.

Primary

Purpose of Position

To take and process applications for Emergency Assistance from individuals and families who may be in a crisis due to unpaid rent, heating or cooling bills, water bill, or in need of emergency food assistance. Take and process applications for the Crisis Intervention Program (CIP) and for the Low Income Energy Assistance Program (LIEAP).

Work Schedule

Regular hours are Monday-Friday from 8:30 a.m. to 5:00 p.m. Some after-hours work may be needed due to job requirements.

Responsibilities and Duties
  • Assess and determine eligibility of individuals and families applying for emergency financial assistance.
  • Communicate with vendors as needed regarding individual situations. Determine eligibility and identify appropriate funds to be utilized to provide assistance.
  • Document information as to client needs and actions taken.
  • Provide intake for Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP). Obtain and document required information, and determine client eligibility.
  • Complete required reports documentation day sheets and timesheets.
  • Assist as needed with care of foster needing to be cared for in the office while placement is being located.
  • Perform other duties as assigned by the agency director to include emergency duty and assisting with displaced children and/or adults.
  • Knowledge, Skills, & Abilities

    Knowledge of basic social work principles, techniques, and practices and their application to specific casework, group work, and community problems. Knowledge of governmental and private organizations and resources in the community. Some knowledge of behavioral and socioeconomic problems and their treatment. Ability to establish and maintain effective working relationships with administrative supervisors, with members of case load and their families, and with care providers and various community organizations.

    Ability to express ideals clearly and concisely. Ability to plan and execute work.

    Required Minimum Training

    Bachelor’s degree in a human services field from an appropriately accredited institution;
    Bachelor’s degree from an appropriately accredited institution and one year of directly related experience; or an equivalent combination of education and experience.

    Other Position Characteristics
  • Accuracy Required in Work: Must maintain accuracy in obtaining needed information and documentation for programs. Must calculate benefits in strict adherence to program policies and guidelines.
  • Consequence of Error: Ineligible recipients could receive benefits, or eligible recipients could be denied benefits for which they are eligible. Federal funds could be misappropriated.
  • Instructions Provided to Employee: Instructions are provided verbally and in written format from supervisor. Instructions are specific regularly policy questions.
  • Guides, Regulations, Policies and References Used by Employee: Programs policy manuals, administrative letters, Dear County Director Letters, agency policy manual, References…
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