Specialist, Account
Listed on 2026-09-22
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Transportation
Transportation & Logistics, Delivery, Transportation Manager, Dispatcher
Who We Are POWER OF U.S. Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond.
Curious about the other benefits of working with us? Check out other perks below!
- Medical, Dental and Vision
- Vacation, Sick, & Personal time
- Paid Holidays
- Tuition Reimbursement
- On-site work out facility
WALMART HENDERSON NC
Thursday through Monday
Position open to remote:
No
U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people.
When we focus our varied talents on reshaping the future of transportation, that’s what we call the
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond.
Curious about the other benefits of working with us? Check out other perks below!
- Medical, Dental and Vision
- Vacation, Sick, & Personal time
- Paid Holidays
- Paid Parental Leave
- Tuition Reimbursement
- On-site work out facility
Purpose:
The Account Specialist monitors fleet status to ensure effective communications at all times between drivers and on-site terminal. This role assists in providing customer service to account as well as managing driver work and performance. Monitors situations and provides feedback on issues that affect store delivery schedules or customer service issues. Sets up deliveries and is responsible for driver paperwork for deliveries.
PositionFunctions
- Develop and maintain strong customer relationships to allow for the greatest opportunities in generating the highest level of freight order volumes.
- Analyze freight and staffing demands and plan accordingly.
- Dispatch drivers to trailers and schedule loads for customer delivery.
- Provide information on delivery schedules and issues; provide drivers with packet information concerning deliveries.
- Unassign/reassign loads and locate equipment to prevent service failure or minimize service failure impact.
- Perform data entry for account. Create, prepare, and file appropriate reports.
- Ensure the trailer number and pro # in the database match; confirm that tractor and trailer numbers match by reviewing equipment numbers against system data.
- Schedule, manage, and communicate with vendors about inbound freight and pick up/delivery times.
- Monitor in-transit deliveries for breakdown or other issues that may effect on-time delivery; keep customer constantly advised and updated.
- Answer phone calls concerning deliveries, freight, pick-ups, or other issues affecting the customers or the…
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