Financial Aid Counselor

Financial Aid Counselor

The Financial Aid Counselor serves as a resource to prospective and current students and their families throughout the financial aid process. This position assists students in understanding and applying for financial assistance programs, including scholarships, grants, loans, and other forms of aid, while ensuring compliance with institutional, state, and federal regulations.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Meet with prospective and current students, families, and campus visitors to provide information regarding available financial aid opportunities and processes.
• Respond to questions related to scholarships, grants, loans, work-study, and other financial assistance programs.
• Review and evaluate financial aid applications and supporting documentation to determine student eligibility for aid programs.
• Compare application data, including family financial information, academic records, and enrollment details, with eligibility requirements for institutional, state, and federal aid programs.
• Assist students in completing required forms and navigating the financial aid application process.
• Maintain accurate student records and documentation within university systems.
• Communicate with students and families through in-person meetings, phone calls, email, and other communication platforms.
• Support the overall mission and goals of the Financial Aid Office and Freed-Hardeman University.

Qualifications:

• Strong interpersonal, communication, and organizational skills.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Detail-oriented with the ability to manage multiple tasks and deadlines.
• Proficiency in Microsoft Office and general computer applications required.
• Experience with or knowledge of Colleague student information systems is preferred.