Customer Service Analyst - Henderson TX
Job in
Henderson, Rusk County, Texas, 75652, USA
Listed on 2026-06-10
Listing for:
Provalus
Full Time
position Listed on 2026-06-10
Job specializations:
-
Finance & Banking
Job Description & How to Apply Below
Provalus is actively hiring qualified Customer Experience Agents to startimmediatelyinsupportinbound/ outbound call & customer experience activities.
All positions are full-time with set schedules, professional training and development, andopportunityfor career advancement. Start your career today!
Responsibilities- Identify risk exposure/fraud activity, and recommend restorative/control action (e.g., freezing accounts, contacting/alerting members or appropriate internal/external security/financial personnel, adding restrictions or fraud alerts or holds to members accounts)
- Collect evidence and related documentation via available systems and methods; ensure chain of evidence/documentation is maintained in accordance with federal and state laws, rules, regulations
- Research public record databases to identify, analyze and verify information related to primary investigations, validation reviews, discrepancies associated with information provided, and assess potential fraud risk
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