Accounts Receivable Specialist Pisgah Forest, NC | Robert Half

Accounts Receivable Specialist

Our client is seeking an Accounts Receivable Specialist to support billing, payment processing, account maintenance, and customer service for an established organization in the Hendersonville area of North Carolina. This position is responsible for maintaining accurate account records, applying payments and charges, resolving billing questions, and supporting day-to-day accounting operations.

The ideal candidate will bring strong accounts receivable or billing experience, attention to detail, and the ability to communicate professionally with customers regarding account balances, payments, and discrepancies.

Responsibilities:

• Post incoming payments and apply receipts accurately to customer accounts.
• Process recurring and one-time billing charges and maintain accurate account balances.
• Prepare and review account statements, deposits, and supporting documentation.
• Research and resolve billing discrepancies, payment issues, over payments, and account adjustments.
• Assist with collections and follow-up on outstanding balances.
• Maintain customer account records, including new account setup and account changes.
• Reconcile account activity and support month-end accounting processes.
• Respond to customer questions by phone, email, and in person regarding charges, payments, and account balances.
• Research payment disputes and provide supporting account documentation when needed.
• Maintain detailed, organized records to support audits and internal reporting.
• Protect confidential financial and customer information.
• Assist the finance team with additional accounts receivable and accounting responsibilities as needed.