Repair and Tool Technician

Overview

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tools are operating properly and demonstrating their proper use as needed.

In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Provide service to store Tool Rental customers, including writing contracts and invoices for equipment rental and tool repairs.
• Verify tools operate correctly and demonstrate proper use as needed.
• Maintain day-to-day operation and maintenance of equipment in the Tool Rental department.
• In non-store locations, ensure units are repaired, tested, and cleaned before returning to the repair origin.
• Maintain thorough knowledge of all tools and manage tool inventory by servicing and repairing tools as necessary.

• Thorough knowledge of tools and ability to manage tool inventory.
• Ability to repair and test repaired units for quality before returning to store.
• Ability to work in both store and non-store environments (store Tool Rental Centers and repair centers).