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Lead Associate ; Key Holder

Job in Hendersonville, Henderson County, North Carolina, 28793, USA
Listing for: Goodwill Industries of Northwest North Carolina, Inc.
Full Time position
Listed on 2026-02-07
Job specializations:
  • Retail
    Retail & Store Manager, Retail Associate/ Customer Service
Job Description & How to Apply Below
Position: Lead Associate 2 (Key Holder)

Overview

WHY WORK FOR GOODWILL? No matter what your job is, you’ll know that you’re making a difference every day. Goodwill’s retail stores fund employment and training services that help more than 30,000 people in northwest North Carolina each year. We are able to direct 90 percent of our revenue to our mission because our employees are innovative, efficient, driven and passionate about what they do.

A Goodwill team member is flexible, has a strong work ethic, and understands how each employee in our organization contributes to our mission.

As an organization whose goal is helping people find meaningful, stable employment, we believe strongly in providing competitive pay and top-notch benefits including paid time off, medical coverage, dental, vision, life insurance, disability, tuition reimbursement, 403(b), retail incentives and a company-paid pension plan.

Job Location:

Hendersonville, NC

Job Description

Our Lead Associates provide store leadership in the absence of the Store Manager/Assistant to the Manager, demonstrating commitment to friendly customer service and teamwork. Must show integrity, resourcefulness, and enjoy a varied and fast-paced environment.

Lead Associates are responsible for the following duties (some of which are required only in the absence of other management team):

  • Closes store, reconciles cash with daily sales reports and secures facility for night.
  • Prepares and maintains records of store operations including daily sales reports, cash deposits and opening/closing reports and conducts inspections when necessary.
  • Cash register/customer service.
  • Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.)
  • Hanging/Inspecting/Tagging textile & clothing in a production style setting.

Note:
Strong emphasis on teamwork, customer service, and adaptability in a fast-paced retail environment.

Qualifications
  • Education: High School Diploma or equivalent preferred.
  • Experience: Lead or supervisory experience required.
Hours & Compensation

HOURS:

Associates should be available to work most store hours, especially on evenings and weekends. Stores are open Monday through Saturday 9am to 8pm, opening at 11am on Sunday.

PAY: $16.25

Equal Opportunity Employer

EOE. E-Verify Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Position Requirements
10+ Years work experience
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