Accounts Receivable

Company:
Glass America

Middle, Tennessee

We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.

The purpose of the role will be to provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Accountable for reducing delinquency for assigned accounts.

• Collection calls and/or correspondence in goal oriented collections department.
• Enlist the efforts of sales and management when necessary to accelerate the collection process.
• Reconcile customer disputes as they pertain to payment of outstanding balances that are due.
• Communicate and follow up with Sales Dept regarding customer accounts.
• Process credit memos.
• Researches and solves payment discrepancies.
• Processes credit card payments and credits.
• Makes adjustments to accounts as needed.
• Participate in team planning meetings.

• Must have strong work ethic.
• Be well organized and a self-starter.
• Excellent data entry, Microsoft Excel and keyboarding skills.
• Possess strong organizational and time management skills.
• Demonstrate the ability to communicate and interact with employees and vendors in a professional demeanor both verbally and in writing.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Full Time (30 or more hours per week) employees enjoy

• 80 hours of paid time off annually.
• 80 hours paid parental leave.
• 6 paid holidays annually.
• Medical, Prescription Drug, Dental & Vision Insurance.
• 401(k) Retirement Plan with Company Match.
• Employer Paid Short-Term Disability & Life Insurance.
• Additional Voluntary Life Insurance.
• Free prescription or non prescription safety glasses each year.

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.