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F & I Manager

Job in Hendersonville, Sumner County, Tennessee, 37077, USA
Listing for: City Enterprises
Full Time position
Listed on 2026-09-12
Job specializations:
  • Finance & Banking
    Financial Sales
Salary/Wage Range or Industry Benchmark: 35000 - 55000 USD Yearly USD 35000.00 55000.00 YEAR
Job Description & How to Apply Below

Job Details

Level: Experienced

Job Location:

HENDERSONVILLE, TN 37075
Position Type:
Full Time
Education Level: High School

Travel Percentage :
None

Job Shift: Day
Job Category:
Retail

Responsibilities
  • Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
  • Work directly with our employees and customers to develop relationships
  • Determine customer financing needs and payment options based on a consultative interview process
  • Present a fully transparent pricing menu to customers detailing their financing options and products
  • Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
  • Follow up with customers to ensure satisfaction
  • Build rapport with customers to create a base of referrals
  • Set and achieve targeted sales goals
  • Gain superior product knowledge to effectively help customers
  • Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
  • Provide an exceptional customer experience to drive loyalty

Physical requirements:

Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Position requires light physical activity, which includes 15% walking, 5% standing, 10% cramped or confined spaces, and 70% sitting.

Work schedule is dictated by business need and could be long hours.

Qualifications
  • High school diploma or equivalent required; some college/Associates degree preferred.
  • Finance training/schooling recommended
  • Proven ability to provide an exceptional customer experience
  • Ability to set and achieve targeted goals
  • Highly detail-oriented and organized
  • Demonstrated communication, consultative, interpersonal and organizational skills
  • Experience and desire to work with technology
  • Intermediate computer skills
Characteristics of ideal candidate include:
  • Innate problem solver
  • Analytical skills
  • Exceptional leadership
  • Communication skills
  • Humble confidence
  • Unwavering professionalism
  • Self-management
  • Understand and manage regulations
  • Ambitious
  • Vision and foresight
  • Accounting and financial competence
  • Integrity and ethical standards
  • Result oriented
  • Leadership skills
  • Strategic thinking
  • Proactive
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