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Sr. Application Support Lead, Manufacturing Systems
Job in
Hendersonville, Sumner County, Tennessee, 37077, USA
Listed on 2026-07-07
Listing for:
Tate & Lyle
Full Time
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
Systems Administrator
Job Description & How to Apply Below
Role Overview
The Sr. Application Support Lead role is to oversee the support, performance, and lifecycle management of manufacturing‑critical applications across the organization while ensuring a strong customer service experience for end users and business stakeholders.
What You Will Do- Provide Application Support
- Manage Upgrades and Maintenance
- Develop and Maintain Integrations
- Coordinate Cross‑Functional Support
- Deliver Customer‑Focused Support
- Monitor and Optimize System Performance
- Lead Vendor Management
- Represent the User Voice
- Support Audit and Compliance
- Participate in Lifecycle Planning
- Promote Safety and Incident Readiness
- Leadership experience managing global teams and building relationships with senior stakeholders in complex/matrix organizations
- Experience providing customer‑focused technical support
- Experience with ITIL V3
- Experience in plant operations and grain elevator
- Bachelor's degree in IT, Computer Science/Engineering, or related disciplines
- Minimum of 1 year experience with IT Service Management processes and tools
- Minimum of 2 years in Application Support
- Experience in plant operations and grain elevator
- Experience with ITIL V3
- Competitive pay
- Multiple healthcare plan choices
- Dental and vision insurance
- 401(k) plan with company and matching contributions
- Short‑ and long‑term disability
- Life, AD&D, and voluntary insurance plans
- Paid holidays & vacation
- Floating days off
- Parental leave for new parents
- Employee resource groups
- Learning and development programs
- Fun culture where you have an opportunity in shaping our future
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