System Administrator​/NOC Administrator

Job Description

Job Description

System Administrator / NOC Administrator

Remote-Centric Hybrid, Nashville, TN

AMSURG is a nationally recognized leader in the strategic and operational management of ambulatory surgery centers with medical specialties ranging from gastroenterology to ophthalmology and orthopedics. With more than 250 surgery centers across the U.S., we partner with physicians and health systems to deliver the highest standards of patient care and quality. For more information, please access our website:

Through AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.

At AMSURG, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. Qualifying employees are eligible to enroll on the 1st of the month, following 30 days of employment. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing.

Benefits offered include but are not limited to:

• Medical
• Dental
• Vision
• Life
• Disability
• Healthcare FSA
• Dependent Care FSA
• Limited Healthcare FSA
• FSAs for Transportation and Parking & HSAs
• Matching 401(K) Plan

AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

The System Administrator / NOC Administrator is responsible for configuring, maintaining, and supporting systems to ensure the performance, reliability, and capacity of AMSURG’s IT infrastructure; including but not limited to system backups, network uptime, and system health.

This position is offered on a Remote-Centric Hybrid basis with the expectation that you will be required to attend onsite bi-weekly meetings. Our office is located in the Green Hills section of Nashville.

• Oversee and manage regular system backups to ensure data integrity and availability.
• Develop and implement backup policies and procedures.
• Monitor backup jobs for failures and perform corrective actions.
• Conduct regular restore tests to verify backup reliability.
• Monitor network performance and promptly identify and troubleshoot network outages.
• Collaborate with NOC team to develop and implement incident response strategies.
• Communicate effectively with clients and internal teams during network outages to provide status updates and estimated resolution times.
• Document all network incidents, root cause analyses, and preventive measures.
• Perform regular health checks on servers to ensure optimal performance.
• Manage server updates, patches, and configurations to maintain security and functionality.
• Identify and resolve hardware and software issues on servers.
• Maintain an inventory of server assets and ensure proper documentation.
• Provide technical support and assistance to customers as needed.
• Address customer concerns and inquiries related to system backups, network performance, and server health.
• Deliver excellent customer service and maintain positive customer relationships.
• Stay updated with the latest industry trends and technologies related to system administration.
• Propose and implement improvements to enhance the efficiency and effectiveness of NOC operations.
• Interface with other internal teams, vendors, and consultants to review and implement system changes.
• Participate in training and development programs to enhance skills and knowledge.
• Participate in on-call rotation
• Participate in after-hours maintenance
• Exhibit our company values of:
  • Care Deeply
  • Inspire Joy
  • Be Curious
  • Pursue Extraordinary
  • Embrace Change
  • Instill Trust

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Set up, configure, and support internal and external networks.
• Develop and maintain all systems, applications, security, and network configurations.
• Troubleshoot network…