Case Management Supervisor

Introduction

Want to join a team of daring leaders who care without reservations or limits? Our Tri Star Hendersonville Medical Center team is looking for a Case Management Supervisor. HCA Healthcare is an advanced healthcare network that has committed up to 300 million to our incredible team members over the course of three years.

Tri Star Hendersonville Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note:
Eligibility for benefits may vary by location.

HCA Healthcare is committed to research and clinical protocols. Do you want to impact standards of care and save lives across the country? Apply today to our Case Management Supervisor and be a part of the innovation of ideas.

The Supervisor for Case Management Services reports to the Case Management Director and is responsible for promoting patient-centered care by coordinating all aspects of hospital-based case management for the assigned area of responsibility in alignment with the goals of the Case Management Department. The Supervisor is accountable for the overall day-to-day oversight and management of the case management program including coordination, supervision, and administrative oversight of the case management team.

The Supervisor functions as an expert clinical practitioner, case management subject-matter expert, resource, advisor and leader for the members of the case management team. The Supervisor oversees and monitors professional and support staff and ensures that effective care coordination and case management practices are consistent with hospital policies, and applicable regulations and guidelines. The Supervisor monitors quality of the interactions, documentation and assessments of the case management staff.

The Supervisor coordinates activities that promote quality outcomes and patient throughput while supporting a balance of optimal care and appropriate resource utilization.

What you will do in this role:

• Serve as a role model and functions as a clinical resource for staff.
• Supervise and facilitate development of staff and oversee the day-to-day tasks/activities in the department.
• Ensure staff are competent in the use of Inter Qual to progress the plan of care.
• Work collaboratively and maintain active communication with physicians, nurses, and other members of the interdisciplinary care team to effect timely, appropriate patient management.
• Monitor the quality of CM interactions with patients, families, physicians, and the multidisciplinary team by regularly shadowing…