Store Manager Exact - Robertson

The Store Manager is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.

• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals).
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• Driving turnover to ensure achievement of targets.
• Ensures the team executes operational excellence through a customer‑centric mind set.
• Generating high levels of motivation and commitment within the store.
• Ensure store staff implement merchandising strategy and standards.
• Managing team schedule effectively.
• Staff training and development.
• People management, including recruitment, employee relations, performance management.
• Controlling expenses.
• Allocate time effectively; handle multiple tasks and completing priorities.
• Manage risk within the store.

• A Grade 12 qualification.
• A relevant tertiary qualification would be advantageous.
• Must have 2-3 years Store Management experience.
• Must have experience in driving sales to increase store profit.

• Ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• Outstanding leadership, interpersonal and communication skills.
• The ability to take initiative.
• A high level of attention to detail.
• Strong verbal communication and interpersonal skills.
• Ability to work collaboratively with a diverse team to achieve common goals.
• Flexibility to adapt to a dynamic and fast‑paced retail environment.

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust and mutually beneficial partnerships.
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers.
• Develops Talent - identifies, nurtures, and supports the growth of individuals within the organization.
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organization.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.