Aps Investigative Specialist

Work Activities Job Information

Opening Date/Time: 02/17/2026 12:00 AM Central Time
Closing Date/Time: 03/09/2026 11:59 PM Central Time
Salary (Monthly): $3,631.00 - $4,533.00
Salary (Annually): $43,572.00 - $54,396.00
Job Type: Full-Time, Part-Time, etc.
City, State

Location:

Lebanon, TN Department Human Services

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https://(Use the "Apply for this Job" box below)._Investi

This is a hybrid position.

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Education and Experience: Bachelor’s degree

• Complete a criminal background history disclosure form in a manner approved by the appointing authority;
• Agree to release all records involving their criminal history to the appointing authority;
• Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
• Submit to a review of and not be listed on the Indicated Persons Registry of the Department of Children's Services, Department of Health's vulnerable persons' registry, or the state's sex offender registry;
• Not have an excludable offense as defined by Tenn. Code Ann. 71-2-403 and Tenn. Rules & Regs. Ch.
  
  -.09.
• Have reliable transportation and possess a valid driver's license.
• After appointment, successfully complete (as indicated by an assessment at completion) a prescribed course of training offered by the Tennessee Department of Human Services.
• Be available to be on call 24 hours a day, 7 days a week.

This classification learns to perform APS investigative work and/or service coordination work of average difficulty. An employee in this class learns to conduct interviews and investigations regarding allegations of self-neglect, abuse, exploitation and/or neglect of vulnerable adults, evaluate risk, identify potential services, and provide counseling for APS clients. This classification performs responsibilities at the learning level under direct supervision. This class differs from the APS Investigative Specialist 2 in that an incumbent of the latter functions at the working level.

• An applicant appointed to this classification will be reclassified to an APS Investigative Specialist 2 after successful completion of a mandatory one-year training period; 'unacceptable' or 'needs improvement' performance ratings during the training period will result in automatic demotion or termination.

• Lears to investigate reported allegations to determine if there is a need for protective services while ensuring client confidentiality is maintained. Learns to understand and apply APS policies and procedures and recognizes the criteria required for APS involvement.
• Lears to interview clients, family members, alleged perpetrators, or collateral contacts to gather information then conducts visits to complete program specific assessments to determine needs, strengths, and/or level of risk for clients. Learns to request, evaluate, and upload documentation such as educational, medical, psychological, criminal, and/or financial records to assess needs and risks of clients.
• Learns to analyze and review all information gathered during the assessments to address the client's risk. Learns to create and implement service plan with client to refer and coordinate external services, addressing the immediate needs of the client, reducing risk of harm, and increasing self-sufficiency.
• Lears to monitor progress of the client's status and modifies the service plan as needed, documenting all case activities, changes, observations, and other information. Learns to maintain contact with service providers to ensure clients needs are met.
• Lears to discuss difficult situations with the client, family members, caregivers, collateral contacts, and/or service providers to determine resources or actions…