Stocking Coach, Non-Complex

Overview

Position Summary

What you'll do:
Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Tour-to-Teach: communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives (for example store of the community and community outreach programs), ensuring customer needs, complaints, and issues are resolved, developing and implementing action plans to correct deficiencies, and providing process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing and assisting in budgeting, forecasting, and controlling expenses, ensuring they are indexed to sales, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, and developing and implementing action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, ensuring a belonging mindset in the workplace, and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace.

Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.

• Respect the Individual:
  Build high-performing teams, embrace differences in people, cultures, ideas, and experiences; create a workplace where associates feel seen, supported, and connected through a culture of belonging; create opportunities for all associates to thrive and perform.
• Respect the Individual:
  Work collaboratively to build strong and trusting relationships; communicate with impact, energy, and positivity to motivate and influence.
• Respect the Individual:
  Attract and retain the best talent; empower and develop talent; recognize others' contributions and accomplishments.
• Act with Integrity:
  Maintain and promote the highest standards of integrity, ethics, and compliance; model Walmart values; support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world; create a sense of belonging, eliminate waste, participate in local giving.
• Act with Integrity:
  Act in a selfless manner; be humble, self-aware, honest, fair, and transparent.
• Serve Our Customers and Members:
  Deliver results while putting the customer first; consider how and where customers shop and apply EDLP and EDLC business models to all plans.
• Serve Our Customers and Members:
  Make decisions based on data insights and analysis; balance short- and long-term priorities; consider customers, associates, shareholders, suppliers, business partners, and communities.
• Strive for Excellence:
  Display curiosity and a desire to learn; take calculated risks; demonstrate courage and resilience; learn from mistakes.
• Strive for Excellence:
  Drive continuous improvements; adopt and encourage new technologies and skills; support others through change.

Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background…