Coach​/Ops Mgr Trainee

Overview

Position Summary. What you ll do:
Leads and develops teams, provides feedback, communicates with associates at all levels, and implements business solutions and changes. Models exceptional customer service standards and drives store performance, including financial results, merchandising, and operational processes. Develops associates, ensures compliance with policy and ethics, and fosters a culture of belonging and continuous learning.

• Lead and develop teams through teaching, training, listening, touring stores, and providing feedback.
• Communicate and collaborate with associates regarding store operations, business initiatives, merchandising, and company direction; lead change efforts with clear expectations and guidance.
• Model and demonstrate customer service standards following the OBW service model; support customer service initiatives and community outreach; resolve customer needs and issues with action plans for continuous improvement.
• Drive financial performance by reviewing PL statements, budgeting, forecasting, and controlling expenses in the designated area; ensure sales and profit goals through effective merchandising, seasonal transitions, inventory flow, and process improvements; mitigate shrink.
• Provide supervision and development for hourly associates, including hiring, training, mentoring, assigning duties, setting expectations, recognition, and fostering belonging; recruit and develop qualified staff.
• Coordinate and oversee job-related activities by engaging key stakeholders, supporting plans and initiatives, and measuring progress toward results; promote adaptability and continuous learning.
• Ensure compliance with company policies and ethics; support the Open Door Policy and apply these to business processes and practices.
• Respect the individual by building high-performing teams, embracing differences, and creating a sense of belonging; attract, develop, and recognize talent.
• Act with integrity, model Walmart values, and strive to support Walmart s goals of sustainability and community impact.
• Serve customers by delivering results that place the customer first and applying EDLP/EDLC business models to plans.
• Strive for excellence by encouraging learning, taking calculated risks, and embracing change; drive continuous improvements and adoption of new technologies.

The hourly wage range for this position is $31.25 - $38.46. Additional compensation may include performance bonuses; state pay differential and regional pay zone where applicable. Benefits include medical, vision, dental, 401(k), stock purchase, life insurance, PTO, and other programs. Live Better U program offers education benefits; details provided by the company.

• Minimum Qualifications
  : 2 years of college; OR 1 year of retail and 1 year of supervisory experience; OR 2 years general work experience and 1 year supervisory experience. For facilities selling firearms, CBC and firearms training may be required. For facilities selling only ammunition, a state-issued Certificate of Eligibility may be required. Associates must complete required trainings and assessments.
• Preferred Qualifications
  :
  Bachelor of Science in Business Management and Leadership (Live Better U) and Bellevue University; experience supervising 5+ direct reports including performance management, mentoring, hiring, and firing.

Primary

Location:

4740 Mall Dr, Hermantown, MN , United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and follow a no-tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.