Program Administrator

Description
The Program Administrator supports Operations leadership by providing program coordination, reporting support, project administration, operational tracking, and communication management across PDX region data center clusters.
This role is focused on reducing administrative burden, ensuring data accuracy, coordinating stakeholder communications, maintaining reporting processes, and supporting operational governance activities. Program Administrators will work closely with the Program Manager and stakeholders to ensure successful program execution.
Position Summary
The Program Administrator supports Data Center Operations leadership by providing program coordination, reporting support, project administration, operational tracking, and communication management across PDX region data center clusters.
This role is focused on reducing administrative burden, ensuring data accuracy, coordinating stakeholder communications, maintaining reporting processes, and supporting operational governance activities. Program Administrators will work closely with the Program Manager and stakeholders to ensure successful program execution.

Key Responsibilities
Program Coordination
Coordinate day-to-day program activities across multiple data center locations.
Serve as a communication and coordination hub among stakeholders.
Schedule and facilitate meetings, reviews, and follow-up activities.
Support implementation of established escalation procedures.
Reporting & Metrics
Collect, validate, and organize operational data from approved systems.
Prepare weekly program status reports and metric dashboards.
Track key performance indicators and service-level metrics.
Maintain reporting templates and documentation repositories.
Administrative Support
Manage program documentation, meeting notes, action items, and deliverables.
Monitor progress against project milestones and timelines.
Maintain workflow tracking systems and status updates.
Support audit readiness and documentation management.
Process Management
Follow and support standardized operating procedures.
Identify process gaps and improvement opportunities.
Assist with implementation of workflow enhancements and reporting improvements.
Maintain feedback collection and routing processes.
Risk & Issue Tracking
Document risks, issues, dependencies, and mitigation activities.
Escalate concerns according to established governance processes.
Support follow-up activities to ensure issue resolution.

Required Qualifications
Bachelor's degree or equivalent professional experience.
2+ years of program coordination, project administration, operations support, or business support experience.
Experience producing reports, dashboards, and operational metrics.
Strong organizational and multitasking abilities.
Excellent written and verbal communication skills.
Proficiency with Microsoft Excel, Word, PowerPoint, SharePoint, and Teams.
Success Measures
Accurate and timely delivery of weekly reporting.
Effective coordination of stakeholder communications.
Maintenance of project documentation and operating procedures.
Timely escalation and tracking of operational issues.
Contribution to reducing administrative workload for managers.
Support of program performance targets and workflow completion goals.
Skills
Program management, Project management
Top Skills Details
Program management,Project management
Additional Skills & Qualifications
Experience supporting data center operations, IT operations, or technical teams.

Experience with reporting tools such as Power BI.
Familiarity with project management methodologies and operational governance frameworks.
Experience supporting large enterprise environments.
Experience Level
Entry Level
Job Type & Location
This is a Contract position based out of Hermiston, OR.
Pay and Benefits
The pay range for this position is $30.00 - $35.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of…