Clinical Support Specialist

Clinical Support Specialist – Hermiston, WA

Employment Duration: Full time

Exempt Status: Non‑exempt

Relocation: No

Job : 16846

• $19.58-$23.98 per hour DOE, with potential for higher pay for highly experienced candidates
• Additional pay for bilingual skills, paid on hours worked
• 100% employer‑paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
• Profit sharing and 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more

• Maintains and updates reports and registries for the PCHH team, including outreach activities, scheduling, and documentation; reviews registry data to ensure compliance with established workflows and procedures.
• Completes audits for invasive procedures and in‑house labs, tracks all audits, and provides documentation as requested.
• Identifies and collects process‑improvement ideas and communicates them to appropriate staff.
• Co‑ordinates completion of Release of Information (ROI) forms, sends subpoenas and court orders to the Health Information Management (HIM) department for processing.
• Sorts and distributes mail and faxes to the appropriate department or recipient.
• Provides Obstetrics (OB) support as needed, including running reports, maintaining the OB log, and providing consent forms and records to the hospital.
• Provides chart‑review support to Physician Assistants (PA) and Nurse Practitioners (NP), including forwarding chart reviews to physicians and maintaining a chart‑review log.
• Performs other duties as assigned.

• High school diploma or General Education Diploma (GED).
• Associate’s degree or certificate from an accredited technical school preferred.
• One year’s experience working in an office setting, preferably a medical or dental office.
• Two years’ experience in a medical or dental office preferred.
• Bilingual (English/Spanish) required at level 9 on the language proficiency scale to receive bilingual differential pay.
• Ability to prioritize work and handle multiple tasks simultaneously, with frequent interruptions.
• Ability to interact professionally with patients, providers and staff.
• Basic proficiency with a variety of computer programs including Electronic Medical Records, Word and Excel.
• Basic knowledge of medical terminology desired.
• Position requires travel to provide coverage at various sites.
• Duties may require work during evenings, weekends and holidays.

Our mission celebrates inclusivity. We are committed to equal‑opportunity employment.