On Call Residential Associate - REACH

Residential Associate

Provides services and supports for clients that help the residents develop appropriate skills to increase or maintain their level of functioning. These services may include the mental health services, rehabilitation services, social services, personal services, medical, dental and other health care services, educational services, financial management services, legal services, vocational services, transportation, recreational and leisure activities, and other services required to meet a resident's needs as defined in the guidelines of their personal care plan.

This person works directly with residents to promote recovery.

Supervision Received:
The Assistant Administrator is the immediate supervision and provides supervision of the Residential Associate. However, given the nature of the business, the Facility Administrator will often provide direct supervision, primarily in the absence of the Assistant Administrator.

Supervision Exercised:
Position does not supervise or assign work.

Essential Duties & Responsibilities:

• Follow & reference the policies and procedures, mission, and values of CCS.
• Demonstrate leadership and independent judgment skills.
• Manage time efficiently and effectively.
• Communicate effectively both verbally and in writing.
• Follow & reference OARs.
• Maintain confidentiality of information and protect client confidentiality while in the community.
• Demonstrate alignment with the philosophy of collaborative problem solving and ability/discipline to utilize this approach in interactions with clients and colleagues.
• Actively supervise and interact with clients both in the community and within the facility.
• Orient, train, and supervise residents to perform properly, safety, and independently within the guidelines of the personal care plan.
• Provide services and support to the clients according to their individual service plan.
• Demonstrate active listening and empathy skills.
• Transport clients to and from appointments and activities; provide direct supervision as necessary.
• Administer prescribed medications, following physician orders for all medications within agency policies and procedures.
• Assist clients as necessary in making and keeping medical appointments and filling prescriptions.
• Demonstrate understanding of group dynamics and effectively intervene when necessary.
• Assist clients as necessary with food purchases, preparation, and clean up.
• Assist clients as necessary in completely housekeeping tasks and maintaining cleanliness of the home.
• Provide direct skills training and coaching within skill areas including but not limited to: independent living/self-sufficiency, education, navigating the medical community, community living, and/or as assigned.
• Report any suspected violations of client's rights or abuse of a client by another client or staff member according to policies and OARs regarding mandatory reporting. Such reporting is required for, but is not limited to, suspected incidents of physical assault, neglect of care, sexual exploitation or financial exploitation, which may also include borrowing or removing property from the program.
• Transfer residents to and from wheelchairs, beds, chairs, toilets, etc. Using the training and guidelines provided for such activities. Pushing clients in wheelchairs may also be required.
• Assist residents of either gender in personal self-management activities including eating, toileting, bathing, personal hygiene and grooming, cleaning, community access, personal spending, socialization, recreation, skill acquisition, and self-expression.
• Participate in the inventory, ordering and/or purchasing of client program supplies, including food or medications, as assigned.
• Effectively assess and manage crisis situations.
• Demonstrate effective verbal intervention skills in de-escalating clients.
• Demonstrate ability to identify risk situations and manage aggressive behaviors.
• Maintain clean, sanitary, and safe conditions; for example, sweeping, mopping, vacuuming, window washing, etc. both routinely and as needed. Report all hazards.
• Observe clients for changes in behavior and promptly report these changes to clinical supervisor.
• Demonstrate knowledge and understanding of safety procedures, fire drills, and evacuation plans. Conducts evacuation/fire drills as assigned.
• Participates in seclusion and restraint activities, as necessary.
• Remain up to date on all trainings.
• Document critical incidents using Incident Reports.
• Document PCS notes/contact log/ADL sheet on residents' daily…