IT Support Specialist -II - Fast-Paced Tech & Onboarding

The IT Support Specialist is responsible for providing first-line or advanced technical support to employees by promptly responding to service requests and incidents, accurately documenting and resolving issues, and maintaining clear communication with stakeholders throughout the support lifecycle. This role supports and enhances core IT operations including user onboarding, hardware and software provisioning, Microsoft 365 support, and secure endpoint management.

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.

We support and obey laws that prohibit discrimination everywhere we do business.