Data Center Support

Description

The Data Center Operations Technician (Level
3) supports critical infrastructure and server hardware across data centers. This role ensures high availability by performing advanced troubleshooting, hardware remediation, network support, and facility inspections. Technicians maintain operational excellence through strict adherence to security, safety, and compliance requirements. They collaborate with engineering, networking, and security teams to rapidly resolve issues, manage capacity, and uphold the reliability customers depend on.

• Perform advanced server diagnostics, break‑fix repair, and component replacement for hardware.
• Install, configure, and decommission servers and network gear following standards.
• Monitor and respond to data center alarms, hardware health alerts, and operational events.
• Support network infrastructure through fiber/copper patching, connectivity testing, and switch installs.
• Track, audit, and manage inventory including servers, parts, tools, and consumables.
• Conduct physical infrastructure checks (power, cooling, cabling, rack integrity).
• Maintain strict security practices including badge control, visitor escorts, and audit compliance.
• Document work through tickets, change records, and operational logs.
• Collaborate with cross‑functional teams to perform capacity planning and root‑cause analysis.
• Participate in on‑call rotations and support maintenance windows.

data center, server hardware

data center,server hardware

Hardware Expertise:
Strong knowledge of server architecture, component‑level repair, diagnostics tools, and OEM hardware.

Networking Fundamentals:
Understanding of TCP/IP, cabling standards, patching, link testing, and basic switch configuration.

Troubleshooting & Root Cause Analysis:
Ability to evaluate technical symptoms, isolate faults, and drive issues to resolution.

Operational Excellence:
Familiarity with ITIL practices, ticketing systems, SOP adherence, and change management.

Physical Infrastructure Knowledge:
Experience with racks, PDUs, UPS systems, cable management, airflow, and cooling principles.

Security & Compliance:
Awareness of data center security protocols, access control, and audit requirements.

Soft Skills:

Clear communication, teamwork, ability to work under pressure, strong time management, and attention to detail.

Tools Proficiency:
Use of KVMs, crash carts, cable testers, power measurement tools, and diagnostic utilities.

Intermediate Level

This is a Contract position based out of Hermiston, OR.

The pay range for this position is $21.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Hermiston,OR.

This position is anticipated to close on May 27, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.