Data Center Operations Area Manager

Job :  | Amazon Data Services, Inc.

Amazon Web Services is a fast‑paced technology company and a leader in the world of Data Centers. We are looking for a proven Data Center Technology Manager with solid experience in people management and scaling teams. The DCO Area Manager will drive the vision for the Data Center Operations within the region.

The ideal candidate would have a background in IT Infrastructure, Data Centers or worked for the industrial manufacturing domain (aircraft, automobiles, consumer electronics, heavy machinery…) or Military.

The company's infrastructure consists of various custom built and off‑the‑shelf applications operating on a variety of platforms and other major technologies. The successful candidate will have experience managing a team of 70+ people on a 24/7 rotating shift across multiple Data Centers. The role includes mentoring, developing and growing people at all levels, supporting projects and proposing technical solutions that are scalable.

PDX is an AWS Gov Cloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS Gov Cloud region will be restricted to Amazon employees who are U.S. Citizens. (Gov Cloud may NOT be accessed from outside of the United States)

• Team management of Data Center Managers leading Data Center Technicians. This includes recruitment, people development through coaching and mentoring, performance review, rotation management.
• Define the strategy to improve the efficiency and productivity of day‑to‑day 24x7 Data Center Operations.
• Manage and continuously improve the workflows, processes and throughput for Data Center Operations.
• Ensure all operational KPIs and metrics are consistent, measured and met inside AWS Data Centers.
• Drive innovation and automation within Data Center Operations.
• Challenge the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience.
• Management of large‑scale events in the Data Centers (crisis situations: thermal or power events, networking issues, etc.).
• Manage Vendor performance.
• Ensure Data Centers are compliant with all relevant security policies and procedures.

• 4+ years of technical work with computer systems and technology components experience, or experience in technical work related to computer systems and technology components.
• Bachelor's degree or above in computer science, computer engineering, or related field, or experience managing teams.
• Experience with Six Sigma, or analytical and process improvement techniques.
• 4+ years of people management in data center operations or critical infrastructure environment.

• Knowledge of operating systems, hardware, storage, network, security, database administration and cloud infrastructure.
• Experience presenting complex ideas in writing in the form of authoring white papers, proposals, or other formal strategy documents.
• 4+ years of people management, including 2+ years as a manager of managers.
• Experience managing communication with geographically distributed teams.
• Knowledge of safety, security, and availability incident response, incident management, and incident resolution.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is US$ to US$ annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at (Use the "Apply for this Job" box below)..