Parts Manager

Job Description

Our client, a premier multi-location equipment dealership with a reputation for excellence, is seeking a high-caliber Parts Manager. This pivotal leadership role oversees all inventory operations and departmental strategy while maintaining a hands-on presence in high-level sales.

The successful candidate will align departmental performance with corporate objectives, fostering a culture of safety, efficiency, and aggressive revenue growth.

Strategic Responsibilities

• Financial Management: Monitor and optimize key performance indicators (KPIs), including sales plan variances, gross margin percentages, and inventory obsolescence to meet or exceed annual fiscal goals.
• Operational Leadership: Supervise and schedule department personnel to ensure peak productivity, professional service delivery, and strict adherence to safety protocols.
• Revenue Generation: Execute strategic marketing and merchandising initiatives. Develop comprehensive sales plans tailored to market opportunities and company-wide growth targets.
• Relationship Management: Cultivate and maintain professional partnerships with manufacturer representatives and a diverse SSA customer base.
• Customer Excellence: Oversee the point-of-sale process, ensuring counter staff provide elite-level service. Act as the final point of escalation for complex customer inquiries or conflict resolution.
• Process Oversight: Manage the full lifecycle of parts administration, including emergency procurement, work orders, and returns, ensuring 100% accuracy and compliance.
• Talent Development: Lead ongoing training programs to enhance the technical proficiency and consultative selling skills of the parts team.

Professional Qualifications

• Experience: A minimum of 3+ years in parts operations and inventory management, preferably within the heavy equipment or automotive sectors.
• Leadership: Proven ability to manage cross-functional teams and navigate interpersonal dynamics in a fast-paced environment.
• Communication: Exceptional verbal and written communication skills with a demonstrated ability to handle sensitive and confidential information.
• Business Acumen: Deep understanding of internal logistics and external market drivers, supported by strong negotiation and closing capabilities.
• Organization: Highly detail-oriented with the ability to prioritize competing deadlines under pressure without sacrificing accuracy.

Application Instructions

Qualified candidates are invited to submit a formal resume for confidential consideration.

• Direct Inquiry: Anthony Torrez, GPAC |
• Resume Submission:

Note:

Only applicants meeting the specified qualifications will be contacted for an initial interview.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.

We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.