Fashion Coach

Position Summary

Provide supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and promoting a belonging mindset in the workplace. Recruit and develop qualified associates to meet staffing needs and drive the business’s growth potential.

Coordinate, complete, and oversee job‑related activities and assignments by building strong relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and measuring progress toward goals.

Lead and develop teams effectively by teaching, training, actively listening, touring stores for feedback, and communicating business objectives and change initiatives across all levels.

Model and demonstrate exceptional customer service standards to store associates by following the One Best Way (OBW) service model, managing customer service initiatives, resolving complaints, and driving continuous improvement to ensure a high‑quality customer experience.

Ensure compliance with company policies and procedures, uphold the Open Door Policy, and provide guidance on applying these standards in executing business processes.

Drive financial performance and sales for the designated store area by reviewing P&L statements, supporting budgeting, forecasting, and expense control, managing inventory flow, and mitigating shrink to achieve profit goals.

Promote a culture of inclusion, respect, integrity, and teamwork; model Walmart values; hold oneself and others accountable; and support the company's efforts toward being a regenerative company.

Serve customers and members by delivering results, making evidence‑based decisions, balancing short‑ and long‑term priorities, and considering how work impacts team delivery of purpose.

Strive for excellence by demonstrating curiosity, embracing risk and resilience, driving continuous improvement, and adopting new technologies and skills to support change.

• Supervise, train, mentor, and assign direct reports while setting expectations and providing recognition.
• Build and maintain stakeholder relationships, support strategic initiatives, and measure progress toward goals.
• Lead teams through teaching, feedback, and effective communication of business objectives.
• Apply the One Best Way service model and resolve customer issues to maintain high satisfaction.
• Ensure compliance with policies, procedures, and ethical standards.
• Oversee financial metrics, budgeting, forecasting, and control of expenses.
• Foster inclusion, respect, integrity, and teamwork throughout the organization.
• Deliver customer‑first results and apply data‑driven decision making.
• Encourage continuous learning, risk‑taking, and technology adoption.

• 2 years of college education; or 1 year of retail experience with 1 year of supervisory experience; or 2 years of general work experience with 1 year of supervisory experience.
• Successful completion of required job‑related trainings and assessments (e.g., Academy trainings, Open Door trainings).
• For firearms facilities: completion of a firearms‑specific Criminal Background Check and Firearms Authorized Training.
• For ammunition facilities: current state‑issued Certificate of Eligibility when required.

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and termination responsibilities.

• Health, vision, and dental coverage.
• 401(k) retirement plan with company match.
• Paid time off (PTO, parental leave, family care leave, bereavement, jury duty, voting).
• Short‑term and long‑term disability, company discounts, and mission‑aligned benefits such as military leave pay and adoption/reimbursement options.
• Live Better U education benefit covering tuition, books, and fees for specific programs.