Security Assistant Manager

Overview

Position:
Security Assistant Manager

At Good Shepherd Health Care System
, we put "Patients First. Always." We are committed to bringing state‑of‑the‑art care closer to home and providing exceptional care to our community.

• Independent & Financially Stable organization
• Top‑tier benefits package offering 100% employer‑paid healthcare premiums (medical, dental, and vision) for both employees and their families.
• State‑of‑the‑Art Facilities & Services
• Supportive Administration & Culture
• Thriving, Growing Region supporting outdoor lifestyle & adventure.

Good Shepherd Health Care System remains one of the largest employers in the area and plays a pivotal role in the region's continued growth.

The Security Assistant Manager supports the leadership and daily operations of the Security Department, ensuring a safe and secure environment for patients, staff, visitors, and hospital property. This role assists in supervising security personnel, maintaining regulatory compliance, coordinating emergency preparedness efforts, and promoting continuous improvement in security operations in alignment with Good Shepherd Health Care System’s mission and standards.

Essential Job Functions:

• Provide direct supervision to the Security Officer Lead and Security Officer team, ensuring adherence to departmental policies, procedures, and safety standards.
• Oversee and approve Security Officer schedules, ensuring adequate staffing levels and operational efficiency across all shifts.
• Act as a point of contact for Security Officers and Leads, providing support and direction for incidents and routine operations.
• Ensure continuous security coverage by coordinating staffing resources and leadership support as needed.
• Assist the Facilities Manager in developing and implementing quality assurance programs and departmental objectives.
• Collaborate with the Facilities Manager in strategic planning, policy development, and departmental goal setting.
• Support the training and professional development of the Security Officer team.
• Oversee departmental training compliance, certifications, and performance evaluations for security personnel.
• Participate in departmental meetings and communicate relevant information to the team.
• Represent the Security Department in hospital committees, safety meetings, and interdisciplinary initiatives.
• Patrol hospital buildings, grounds, and premises regularly to deter and detect fire hazards, theft, vandalism, unauthorized entry, and other security breaches.
• Monitor the conduct of visitors and personnel, confronting and questioning unauthorized individuals as necessary.
• Identify and report safety hazards, fire risks, and security violations promptly, taking corrective action when appropriate.
• Respond effectively to inquiries for advice or assistance from hospital personnel, patients, students, and visitors, providing guidance and support.
• Provide physical restraint of psychiatric patients safely and appropriately as needed, following established protocols and training.
• Lead and participate in security investigations, gather evidence, and ensure accurate and timely documentation.
• Review and analyze incident reports for trends, recommending corrective or preventive measures.
• Prepare detailed incident reports and other essential documentation pertinent to security activities.
• Secure and/or unlock offices, facilities, and designated areas according to schedule or request.
• Secure patient valuables and lost‑and‑found articles, maintaining precise logs of all items received and released.
• Control parking and traffic flow on hospital premises, enforcing parking regulations to ensure smooth operations and safety.
• Assist with the care and maintenance of departmental equipment and supplies.
• Assist in budget monitoring, equipment procurement, and resource allocation for the department.
• Maintain accurate departmental records, reports, and files as required.
• Enhance professional growth and development through participation in educational programs, literature review, in‑service meetings, and workshops, ensuring all applicable licenses are obtained and maintained.
• The employee supports…