Teller, Finance & Banking

Full‑Time Teller Opportunity

310 South Archusa Avenue, Quitman, MS

Operating

Hours:

Lobby: 8:30 a.m. – 4:00 p.m. (Mon‑Thu), 5:00 p.m. (Fri)

Drive‑Through: 8:00 a.m. – 4:30 p.m. (Mon‑Thu), 5:00 p.m. (Fri)

A Teller is the critical link between the Bank and our customers and carries many responsibilities. Responsible for providing a variety of service functions, a successful Teller recognizes the primary responsibility of providing excellent customer service by understanding the job requirements and having the knowledge to confidently inform customers about the Bank's products and services. A genuine interest in serving customers is the key to being a successful teller.

• At least ONE YEAR handling cash and direct customer service is required for consideration. Teller experience is preferred, not required.
• A working knowledge of debits and credits and general accounting skills is desired for those without teller experience.
• A working knowledge of Horizon would be a plus.
• Must be able to consistently work a required assigned schedule and be punctual.
• Must present oneself professionally in dress and demeanor and be friendly.
• Necessary skills include organizational, problem solving, the ability to communicate effectively and to work independently according to Bank policy and procedure.
• Essential skills include an aptitude for basic math and proficiency.

A successful Teller must read at a level sufficient to understand memorandums, instructions and teller‑related forms, be able to write in a clear, concise and legible manner; have math skills to add, subtract, multiply and divide, be able to work alone or in a team environment; be able to work under time constraints; use good judgment and relate tactfully, respectfully and professionally with co‑workers and customers.

Take care of customers' banking needs with concern and knowledge of Bank products and services and to accurately perform teller duties according to practice and procedure in a team‑oriented environment (i.e. working in harmony with all bank employees). All job duties require strict adherence to all applicable federal and state rule and regulations as well as Bank policies and procedures.

• Balance cash and negotiable items daily after accepting deposits of cash and/or checks.
• Process withdrawals and cash checks up to a designated limit; accept loan payments of any type.
• Redeem cash items for deposit or cash; process cash advances on credit/debit cards.
• Have a general knowledge of products and services to answer customer questions; sell official checks, bank money orders and travelers checks (if offered).
• Know and understand the requirements of and how to complete Current Transaction Reports (CTRs).
• Promote bank services and cross‑sell bank products through referrals.
• Operate network computers/software and other equipment necessary to complete a transaction.
• Participate in on‑going training; be aware of competitor bank services and advantages.
• Be aware of and recognize when to report suspicious transactions/activity/situations to the appropriate personnel.
• Participate in the general upkeep and appearance of the branch.
• Understand the bank mission, organizational structure, employee handbook, bank security, policies and procedures, standards of conduct and incentive programs.
• Know where the CRA notice, statement and public disclosure file is located and who the CRA Officer is.

• Combination and/or key control.
• Opening and processing night depository and ATM.
• Control of negotiable instruments and any other as assigned.

Expectations are to perform all job duties and other responsibilities as assigned and to follow all safety rules and regulations.

Regular attendance according to the work schedule and punctuality is necessary and essential as is receiving detailed information verbally, in person and by telephone. Extensive reading and computer use is expected the majority of the time.

EEO - Sex/Race/Vets/Disabled