Catering Supervisor - Kokstad Job Hernando area,Mississippi USA,Hospitality / Hotel / Catering

CDCSK/01/25

Icebolethu Catering was established as means to relieve the grieving family of the added pressure of ensuring that all the guests are taken care of as our teams serve with passion and dedication.

We are calling for suitable candidates to apply for the position of Catering Supervisor for Kokstad Kitchen. The incumbent will be required to perform tasks supporting the Catering Department.

Please note that this is both an Internal and external advert, thus applies to Permanent, Fixed Term Contracts, Casual staff and external possible candidates.

QUALIFICATIONS, EXPERIENCE AND COMPETENCIES

Minimum Qualifications

Grade 12

Relevant qualification in the Hospitality or Catering sector

Driver’s License

Own Vehicle (Advantageous)

Experience and Knowledge required

3 Years experience in the Catering Sector

2 Years in a supervisory role

Skills and Competencies required

Computer Literacy in MS Office Suite

Strong communication, negotiation, and interpersonal skills

Work as a team leader

Ability to organize oneself and the catering team

Prioritize tasks and maintain good standards

Identifies and rectifies problems as they occur

Communicate potential problems

Exhibits characteristics of team spirit, service spirit, and progress spirit

Good interpersonal skills enabling good relations with Customers, Colleagues, and clients

Good communication skills

Enthusiasm for the food service industry

Enthusiasm and willingness to accept additional training

Physically able to carry out the role including manual handling

Willingness to be flexible as job tasks dictate

Proficiency and ability to meet deadlines and complete the job within budget

Key Performance Areas

Excellent customer service - Attending and resolving all clients/customers queries in accordance with Service Level Agreement

Staff Management - Coach, guide, and mentor staff

Identify and develop remedial plans to address negative floor sentiment

Ensure strict adherence to company policies, procedures, systems, and processes

Risk Register - Address and take corrective measures on all identified Risks, Collect and provide data required for various audits

Reduce and eliminate overheads and unnecessary expenditure

Ensure staff compliance on PPE and Health and Safety Policies

To complete all the required checklists and to ensure that all staff is fully prepared for the meal services

To ensure that all the catering equipment is taken care of and the premises are left hygienically clean and tidy at the end of the shift

To liaise closely with subordinates and Catering Manager regarding Menus, shift roster, preparations for caterings

To report any Client Complaint or comments to the Catering Manager

To carry out any reasonable request from any member of the Management team

To research and keep up with catering trends to promote competitive catering services

Manage employee relations, including conducting investigations, implementing disciplinary actions, and ensuring compliance with labour laws

Ensure fair and consistent application of consequence management and staff discipline according to the policies and procedures

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