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Catering Supervisor - Kokstad

Job in Hernando, DeSoto County, Mississippi, 38632, USA
Listing for: Icebolethu
Contract position
Listed on 2026-02-12
Job specializations:
  • Hospitality / Hotel / Catering
    Catering, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below

CDCSK/01/25

Icebolethu Catering was established as means to relieve the grieving family of the added pressure of ensuring that all the guests are taken care of as our teams serve with passion and dedication.

We are calling for suitable candidates to apply for the position of Catering Supervisor for Kokstad Kitchen. The incumbent will be required to perform tasks supporting the Catering Department.

Please note that this is both an Internal and external advert, thus applies to Permanent, Fixed Term Contracts, Casual staff and external possible candidates.

QUALIFICATIONS, EXPERIENCE AND COMPETENCIES

Minimum Qualifications

  • Grade 12
  • Relevant qualification in the Hospitality or Catering sector
  • Driver’s License
  • Own Vehicle (Advantageous)
  • Experience and Knowledge required

  • 3 Years experience in the Catering Sector
  • 2 Years in a supervisory role
  • Skills and Competencies required

  • Computer Literacy in MS Office Suite
  • Strong communication, negotiation, and interpersonal skills
  • Work as a team leader
  • Ability to organize oneself and the catering team
  • Prioritize tasks and maintain good standards
  • Identifies and rectifies problems as they occur
  • Communicate potential problems
  • Exhibits characteristics of team spirit, service spirit, and progress spirit
  • Good interpersonal skills enabling good relations with Customers, Colleagues, and clients
  • Good communication skills
  • Enthusiasm for the food service industry
  • Enthusiasm and willingness to accept additional training
  • Physically able to carry out the role including manual handling
  • Willingness to be flexible as job tasks dictate
  • Proficiency and ability to meet deadlines and complete the job within budget
  • Key Performance Areas

  • Excellent customer service - Attending and resolving all clients/customers queries in accordance with Service Level Agreement
  • Staff Management - Coach, guide, and mentor staff
  • Identify and develop remedial plans to address negative floor sentiment
  • Ensure strict adherence to company policies, procedures, systems, and processes
  • Risk Register - Address and take corrective measures on all identified Risks, Collect and provide data required for various audits
  • Reduce and eliminate overheads and unnecessary expenditure
  • Ensure staff compliance on PPE and Health and Safety Policies
  • To complete all the required checklists and to ensure that all staff is fully prepared for the meal services
  • To ensure that all the catering equipment is taken care of and the premises are left hygienically clean and tidy at the end of the shift
  • To liaise closely with subordinates and Catering Manager regarding Menus, shift roster, preparations for caterings
  • To report any Client Complaint or comments to the Catering Manager
  • To carry out any reasonable request from any member of the Management team
  • To research and keep up with catering trends to promote competitive catering services
  • Manage employee relations, including conducting investigations, implementing disciplinary actions, and ensuring compliance with labour laws
  • Ensure fair and consistent application of consequence management and staff discipline according to the policies and procedures
  • #J-18808-Ljbffr
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