Commercial Loan Operations Specialist

The Commercial Loan Operations Specialist will be responsible for providing administrative and member service support to Business Development and Commercial Lending Officers. Provide member support to both existing and prospective members. In addition, preparation and review of Commercial Loan documentation, disbursements of loan proceeds, open business and personal accounts and other duties as assigned.

• Provide member services solutions, act as liaison between departments coordinating member needs
• Provide assistance to co-workers with member inquiries or problems. Ensure prompt and courteous response to customer inquiries
• Send wires, provide account reviews and general maintenance
• Order Appraisals, Environmental, Credit, Flood Certificates, and Title Reports, as needed
• Prepare and process documentation related to new, renewed, and modifications to commercial and real estate loans
• Coordinate with loan serving for funding to ensure all wires, fees, and payments have been processed
• Review, Create, File, and Terminate UCC-1 and UCC-3 Financing Statements. Follow up to ensure proper recordings of liens and continuations
• Conduct post-closing reviews and file management duties, post-closing file review, tracking, follow-up and exceptions items, maintenance of loan file, and document imaging
• Review and assist in processing renewals no later than 60 days from maturity date. Request borrower financial statements, tax returns and any other financial as required by the loan documents and credit union
• Perform all other related duties as assigned
• Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)

• High School diploma or equivalent
• Minimum 3 years experience in Commercial/SBA Lending
• Ability to work on-site in our Herndon, VA headquarters and equally effectively remotely
• Ability to work Monday-Friday from 8:00am - 5:00pm
• Experience in Laserpro or related software
• Experience tracking numerical data of detailed organizational information
• Ability to work effectively and cooperatively in a team environment
• Ability to maintain confidentiality
• Ability to perform tasks carefully, accurately, and in accordance with specific instructions
• Ability to use standard office and/or banking equipment and systems; working knowledge of Microsoft Office
• Proven experience as a self-starter with strong administrative and organizational skills, and an eagerness to learn
• Strong understanding of loan documentation