Strategy & Operations Leader, Generative AI Innovation Centre , ProServe Business Strategy

About the Role

We are seeking a Strategy & Operations Leader to join the Pro Serve Business Strategy team. You will drive strategic planning, GTM execution, and partner strategy across the Generative AI Innovation Centre (GenAIIC) portfolio.

• Drive strategic planning for the GenAIIC portfolio, including operational planning inputs, growth narratives, and long‑range business planning.
• Own portfolio performance analytics (pipeline health, conversion, bookings/revenue attainment, and geo‑level scorecards) that drive accountability.
• Shape and execute the partner and Marketplace GTM strategy for GenAIIC offerings, coordinating with partner development teams, ISV partners, and Sales.
• Coordinate demand generation activities with marketing and engagement teams; track effectiveness, identify gaps, and accelerate pipeline velocity.
• Develop data‑driven narratives and executive presentations for monthly/quarterly business reviews and leadership reviews.
• Drive cross‑functional strategic initiatives spanning Professional Services, Sales, Partner Development, and specialist teams, from ideation through implementation.
• Develop business cases for investment, headcount, and new offerings; support capacity modeling and resource planning.
• Leverage AI tools and automation to scale reporting, insight generation, and operational processes across the portfolio.

• 5+ years of leading a divisional sales operations function or equivalent responsibilities supporting a mid‑to‑large‑scale multi‑geographical hi‑tech sales organization.
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field.
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience using Salesforce or other CRM tool.
• Experience with Microsoft Office products and applications.

• Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields.
• Experience recognizing a challenge and working with a variety of teams and data sources to diagnose the problem and recommend solutions.
• Experience working within a high‑growth, technology company.
• Master's degree or equivalent.

• Base salary range: USA, NY, New York – $ to $ USD annually;
• USA, VA, Herndon – $ to $ USD annually;
• USA, WA, Seattle – $ to $ USD annually.
• Comprehensive benefits including health insurance, dental, vision, prescription, Basic Life & AD&D insurance, 401(k) matching, paid time off, and parental leave.
• Sign‑on payments and restricted stock units (RSUs) are part of the compensation package.

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