Strategy & Operations Leader, Generative AI Innovation Centre , ProServe Business Strategy

We are seeking a Strategy & Operations Leader to join the Pro Serve Business Strategy team. You will drive strategic planning, GTM execution, and partner strategy across the Generative AI Innovation Centre (GenAIIC) portfolio.

You partner with Business Leaders, Geo Practice teams, Finance, Partner Development, and Central Strategy & Operations teams to deliver results cess means connecting long‑range strategy to near‑term execution: shaping portfolio direction, accelerating pipeline, scaling partner motions, and driving operational rigor through data and narrative. You operate with full business context and translate complexity into clarity for senior leadership.

• Drive strategic planning for the GenAIIC portfolio, including operational planning inputs, growth narratives, and long‑range business planning.
• Own portfolio performance analytics (pipeline health, conversion, bookings/revenue attainment, and geo‑level scorecards) that drive accountability.
• Shape and execute the partner and Marketplace GTM strategy for GenAIIC offerings, coordinating with partner development teams, ISV partners, and Sales.
• Coordinate demand generation activities with marketing and engagement teams. Track effectiveness, identify gaps, and accelerate pipeline velocity.
• Develop data‑driven narratives and executive presentations for monthly/quarterly business reviews and leadership reviews.
• Drive cross‑functional strategic initiatives spanning Professional Services, Sales, Partner Development, and specialist teams, from ideation through implementation.
• Develop business cases for investment, headcount, and new offerings. Support capacity modeling and resource planning.
• Leverage AI tools and automation to scale reporting, insight generation, and operational processes across the portfolio.

You operate at the intersection of strategy and execution for one of AWS’s fastest‑growing portfolios. Your week blends strategic planning sessions, pipeline reviews, partner GTM coordination, and executive narratives. You partner daily with program leaders, Geo Practice leads, Finance, and Partner Development to ensure portfolio strategy translates into results. Monday you shape an annual planning narrative. Wednesday you unblock a partner strategy.

On Friday you present cross‑portfolio performance to senior leadership.

• 5+ years of leading a divisional sales operations function or equivalent responsibilities supporting a mid‑to‑large‑scale multi‑geographical hi‑tech sales organization.
• Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or a related field.
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, and related areas.
• Experience using Salesforce or other CRM tool.
• Experience with Microsoft Office products and applications.

• Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields.
• Experience recognizing a challenge and working with a variety of teams and data sources to diagnose the problem and recommend solutions.
• Experience working within a high‑growth, technology company.
• Master’s degree or equivalent.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

We’re committed to providing a fully inclusive workplace. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at .

USA, NY, New York -  –  USD annually

USA, VA, Herndon -  –  USD annually

USA, WA, Seattle -  –  USD annually