Business Operations Specialist

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We are seeking a detail‑oriented, proactive, and versatile professional to join our team. Responsibilities for this multi‑faceted position are split across three primary areas:
Operational Reporting and Initiatives, Market Intelligence, and Onsite Office Management. The ideal candidate brings a "no task is too small" attitude, balancing analytical tracking with day‑to‑day workplace operations to keep our headquarters running smoothly.

• Market Intelligence & Competitive Analysis
  • Market Monitoring:
    Actively track competitor price changes, product launches, and promotional activity across key industry channels.
  • Benchmarking:
    Produce comprehensive monthly reports comparing our value proposition and market position against industry rivals.
• Onsite Office Management (3 Days Onsite per Week)
  • Office Oversight:
    Manage the day‑to‑day operations of the business headquarters facility.
  • Coordinate onsite meetings, team lunches, and seasonal office events to maintain a positive, collaborative work environment.
  • Onboarding Lead:
    Act as the primary point of contact for new hires, guiding them through their first days and assisting them in successfully navigating the company.
• Operational Reporting & Initiatives
  • Maintain Pricing Schedules:
    Regularly update internal and external pricing schedules, ensuring all sales tools and corporate databases accurately reflect current rates.
  • Manage Financial Operations:
    Oversee overhead investments and monthly Key Performance Indicator (KPI) tracking.
  • Budget & Procurement:
    Forecast expenses based on Purchase Orders (POs), process team expenses, and manage the procurement of all goods and services required to support the business while strictly staying within budget.

• Experience:
  
  2+ years of professional experience in an operations, business/sales support, junior analyst, or market/competitive analysis role.
• Education:
  
  Bachelor’s degree in Business, Finance, or a related field (or equivalent professional experience).
• Communication
  
  Skills:
  
  Strong written and verbal communication skills, with a proven ability to interface frequently and professionally with both executive leadership and external vendors.
• Technical Proficiency:
  Advanced skills in Google Office Suite, Microsoft Excel, and Microsoft Word. A strong desire and aptitude to learn Oracle Enterprise Resource Planning (ERP) and Salesforce is required.
• Execution & Organization:
  Proven organizational cadence with the capacity to drive tasks across multiple priorities and diverse teams. Ability to manage multiple tight deadlines simultaneously while maintaining an adaptable, collaborative mindset.

• Competitive salary and performance‑based incentives.
• Comprehensive health, dental, and vision benefits.
• 401(k) with company match.
• Generous paid time off and holidays.
• A culture of continuous learning and professional development opportunities.
• Reasonably expected salary range: $62,200.00 - $77,700.00. Employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommod

See the Supplement to learn more about Equal Employment Opportunity.